When I try to update my WP music app I get an error code (Lumia 620), why?

[simplylogan93]

Lumia 620 not installing Music app

Is anyone else having trouble updating the WP Music app? I keep getting the error code 80073cf9. I just recently updated my OS to Lumia Denim, but the error still occurs. I've searched around, and have been told that I would need to do a "hard reset" on my phone to reset my Microsoft account. But seriously? I have to reset my entire phone just to sign out of my Microsoft account? Definitely not worth the hassle

 

[Oliverspin]

Re: Lumia 620 not installing Music app

True, a hard reset is a hassle. Try a soft reset, wait, try again, then think more seriously about the hard reset.