When is the WP7 OS update coming out!?

[fc000]

Music:

I have a zune pass. I regularly download a bunch of songs I don't own via the zune software while I'm at the desktop. Unlike iOS, I don't have to go get my phone's cable from the kitchen counter where its charging, and plug it into the computer to sync these new songs. No, on wp7, I just drag the songs to any playlist I have set to sync with the phone... it syncs over my home network.

The Zune software is, imo, substatially more enjoyable to use than iTunes too. Its simpler, less bloated, and just feels altogether fresh.

While I agree that the Zune software is much more enjoyable to use over iTunes, Zune support is abysmal on an international stance. I care very little about the pending update, and more about proper Zune and Bing services being brought to countries outside the US. If Zune pass existed up here in Canada, I'd use it, but we don't even have the Zune music store. I'm still forced to use iTunes to purchase music, and quite frankly, I'm missing the integrated iTunes store support from my iPhone, being able to buy music on a whim.

Microsoft needs to get on the ball with it's online supporting services that really add to the WP7 experience. It seriously gimps this platforms chances of succeeding in the international market.

 

[Light Speed1]

Microsoft has a testing facility on their campus, where they have chosen to self-test each and every device for quality assurance purposes.... they have 10 different devices to test vs apple's 1 device, so it isnt fair to compare the update timings of both when microsoft has a lot more to test.... each device undergoes millions of hours of automated self-testing.

 

[Verizon Hopeful]

@Light Speed: If you are referring to this post:

as long as MS rolls out updates more frequently than iOS which I believe they have to. MS has alot of catching up to do.

where you say it is "unfair" to compare the update timings of iOS and WP7, I disagree.

As a consumer, it is totally reasonable for me to challenge Microsoft to come up with frequent updates (possibly even more frequently than their competition) because that makes me more likely to stick with WP7. After all, it is a competitive market and Microsoft has decided to compete. If Microsoft makes a business decision to set up a lab to test "10 different devices", let's hope that lab is set up to do testing of "10 devices" in parallel with the appropriate number of test personnel. I don't care that they may have more testing to do and neither should you.

We need to continue to be demanding consumers and let Microsoft know not to take our business for granted.

 

[Light Speed1]

@Light Speed: If you are referring to this post:

where you say it is "unfair" to compare the update timings of iOS and WP7, I disagree.

As a consumer, it is totally reasonable for me to challenge Microsoft to come up with frequent updates (possibly even more frequently than their competition) because that makes me more likely to stick with WP7. After all, it is a competitive market and Microsoft has decided to compete. If Microsoft makes a business decision to set up a lab to test "10 different devices", let's hope that lab is set up to do testing of "10 devices" in parallel with the appropriate number of test personnel. I don't care that they may have more testing to do and neither should you.

We need to continue to be demanding consumers and let Microsoft know not to take our business for granted.

well when you have 10 devices, everything has to be tested thoroughly on each device.... its not as easy as adding more engineers to each device to facilitate the process.... bugs need to be found and fixed, and adding more people doesnt 100% ensure a bug will be found quicker. it isnt an exact science. its a reverse science pretty much.

 

[Verizon Hopeful]

@Light Speed: My point was not to disagree with you that quality, thorough testing of updates takes time and people. I get that. My point is that it was a Microsoft business decision not to release their own hardware device (like Apple) and instead, rely on hardware vendors to produce multiple devices. As such, if Microsoft wants to be competitive and meet consumer expectations with frequent updates, fixes, etc. to WP7, then they need to do whatever it takes, regardless of how many devices need testing!

It doesn't do consumers any good to let Microsoft off the hook for frequent releases simply because there are many devices that need testing. Consumers have expectations about how frequent fixes and updates should be (possibly and admittedly from watching Android and iOS updates) and Microsoft will either meet those expectations or they won't. If they won't, then consumers have every right to vote with their pocketbooks.