Why can't I access proshot HighRes. images?

[amaarhassan]

Cant Access Proshot HighRes. images

I am using Proshot app on my Lumia1020. On my current tour i have been taking shots from it and then storage alert came . I connected my phone with my laptop to access the highres photos. I cut the photos of the dates i wanted and pasted them in my pc. But then i realized that most of them were of the size for 5MP and very few for high resolution size.

Problem
Now my Storage Sense is showing 14.8Gb Data for Proshot (which is mainly because of this tour) but i cannot seem to get those high resolution images. I have tried to search many times but i cannot seem to get my hands on those 14.8 Gb. The full space shows on the Phone storage window but when i add up the indiviudal folders, it sums to far less than the size in the main window->properties. The other option i have to is delete the app and re-install it. But this way i will surely lose the 'originals'.

Your help will be greatly appreciated!

 

[RiseUpGames]

Re: Cant Access Proshot HighRes. images

I am using Proshot app on my Lumia1020. On my current tour i have been taking shots from it and then storage alert came . I connected my phone with my laptop to access the highres photos. I cut the photos of the dates i wanted and pasted them in my pc. But then i realized that most of them were of the size for 5MP and very few for high resolution size.

Problem
Now my Storage Sense is showing 14.8Gb Data for Proshot (which is mainly because of this tour) but i cannot seem to get those high resolution images. I have tried to search many times but i cannot seem to get my hands on those 14.8 Gb. The full space shows on the Phone storage window but when i add up the indiviudal folders, it sums to far less than the size in the main window->properties. The other option i have to is delete the app and re-install it. But this way i will surely lose the 'originals'.

Your help will be greatly appreciated!

Replied to your PM

If anyone else is having this issue:
1) it means you've had ProShot for quite a while, so I thank you
2) it's easily remedied: your images are in ProShot's internal app folder

To get to the images, go to the ProShot camera roll, tap the "three dots" to open the menu, select "manage originals". From there you can view / export / delete your original and hires (20/41MP) images.

This is happening because in oooooolder versions of ProShot / WP OS, it was not possible to save 41MP images to the camera roll, so I had to devise a workaround by saving the hires camera output to the app's internal storage. It should no longer be an issue because you can now save those hires images directly to the camera roll (and the option that enabled this, "Save Original" [found in the Settings menu] is no longer enabled by default).

ProShot is in constant development and will be getting a huge update later this year written from the ground up for Windows 10. Thank you so much everyone for your support over the years, 2015 will be the best year yet!

 

[amaarhassan]

Re: Cant Access Proshot HighRes. images

Hi there, Thanks for your reply
I tried it before, did a soft reset and then tried it again. But after several minutes of waiting an error comes up
"Operation is not valid due to the current state of the object"
and again my cellphone is Lumia1020