Why can't I buy apps? (With 8.1 Windows Phone Store)

DanH

New member
Nov 5, 2014
3
0
0
Visit site
So, I own a Nokia Lumia 625, and haven't been able to buy any apps. I can get free ones, just ones that cost money are a problem. I'm using Wifi, (fast Wifi if I do say so myself) and I'm using money from my phone balance. Please help, thanks! *EDIT* I've also checked "My Family" and there is no reason why I shouldn't be allowed to pay for apps. Again, thanks.
 
Last edited:

DanH

New member
Nov 5, 2014
3
0
0
Visit site
A pop up comes up saying; "Can't connect.

We're having trouble connecting to the Store at the moment. Try again in a little while." With the option to close.
 

DrNitun

New member
Nov 15, 2012
268
0
0
Visit site
DanH,

Check with your mobile operator maybe? There may be a restriction on your line to purchase apps, music, etc.
 

DanH

New member
Nov 5, 2014
3
0
0
Visit site
DanH,

Check with your mobile operator maybe? There may be a restriction on your line to purchase apps, music, etc.
It seems that they don't explicitly say they have built-in restrictions, nor does it say how to get rid of them. They just give me links to the Store "Games and Apps" page on the Windows website.
 

Forum statistics

Threads
322,441
Messages
2,242,008
Members
427,924
Latest member
Christina Bellot