Why can't I delete a Strange Un-deletable Folder in Music (Lumia 1020, WP 8.1)?

Albene

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Oct 30, 2012
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Strange Undeleteable Folder in Music (Lumia 1020, WP 8.1)

Hi everyone

I just noticed a strange folder titled "Some Artist Name" in my Lumia 1020's Music folder. The folder contains an album with the same title (Some Artist Name). In the album is a file called w2048bnc.mp3. I can't delete the folders or files using the Files app on WP or Windows Explorer on my laptop.

Any ideas on what is going on and how I can get rid of this?

Thanks!
 

Albene

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Oct 30, 2012
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Re: Strange Undeleteable Folder in Music (Lumia 1020, WP 8.1)

I managed to resolve this thanks to a suggestion by Windows Phone support. In case anyone is interested or has encountered similar situations, here's what I did.

1. Deleted the file using the desktop sync app
2. Deleted the folders using the WP Files app
 

xandros9

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Nov 12, 2012
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Re: Strange Undeleteable Folder in Music (Lumia 1020, WP 8.1)

Don't bother, its a hidden folder with info for the phone, not you.

If you're nuking the phone, leave the Artist, Album, Playlist folders, and at the most delete the files contained.
Works for me.
Its harmless/benign.
 

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