Why can't I download 10586.71 to my Lumia 950XL?

[pjhenry1216]

Can't download 10586.71 to Lumia 950XL

I'm currently on 10586.63. I received it last week from the Fast Ring when I first joined my phone into the program. It came with two updates. I believe one was the actual build for 63 and I'm guessing the other was the configuration update that had recently come out at the time. In any case, I can't see any new updates. I've went from Fast Ring to Production back to Fast. I've uninstalled and reinstalled Windows Insider. I made sure Insider was fully up to date. I've done all I can think of. Is there anything else to try other than resetting my phone (which I'm not opposed to, i just don't have the opportunity at the moment, plus I'd rather it be the last option to fix something)?

 

[charlatan1978]

Re: Can't download 10586.71 to Lumia 950XL

Hi, Gabe Aul has mentioned about using the Windows Device Recovery Tool to reset the phone and to try the update again.
He responded to a user who described the same scenario.
Worth a try...

 

[pjhenry1216]

Re: Can't download 10586.71 to Lumia 950XL

Got it. Maybe when I get home tonight. My only problem is I have two machines right now, one with the Recovery Tool and one with an internet connection and they don't currently overlap. I unfortunately can't install Recovery Tool onto the other either. But I'll give it a go.