Why can't I turn my Surface Pro 3 off the screen isn't on and I haven't seen any error codes?

[WPCentral Question]

i cant turn my surface pro 3 off the screen isnt on and i havent seen any error codes

the screen wont light up but my wireless stick for my mouse is light up which buttons do I push to fix this

 

[eusty]

Re: i cant turn my surface pro 3 off the screen isnt on and i havent seen any error codes

Try turning on while pressing volume down.

 

[eusty]

Re: i cant turn my surface pro 3 off the screen isnt on and i havent seen any error codes

Or volume up.....i get confused with WP!