Why do I have phantom swipes/presses on my screen after the Denim Update on my L1520?

[Asel]

Re: Phantom Swipes/Presses on Screen after Denim Update on L1520

I have a new lumia 1520, and works awesome but im worried about this issue. Its a common problem about 1520, how can I avoid this kind of problem.? TIA

 

[ScrubbyXD]

In general try to keep it in a hard case and try not to bend it too much.

 

[MDK22]

In general try to keep it in a hard case and try not to bend it too much.

Good advice ^^^, but ...

I, for the most part, holstered my Lumia 1520, very rarely in my back pocket, & then, not tight jeans / pants. It still cropped up ...

IF it does start (assuming new Lumia 1520 w warranty), get it in for warranty service ASAP.

FWIW: vibra motor is attached to back of LCD assembly (I believe taped / glued), IF you can do without vibrate, turn it OFF. Don't know if that will have any impact, but, better safe than sorry.

 

[Asel]

Noted guys. Thank you

 

[rajamass]

Re: Phantom Swipes/Presses on Screen after Denim Update on L1520

No issues after digitizer replacement

 

[nrimolde]

Re: Phantom Swipes/Presses on Screen after Denim Update on L1520

After repairs I am no longer having the touch issues. However I would like to make it known that I am very unhappy with the repair service. When I got it back the first time the light underneath the Windows Key was not working properly. I sent it in a second time to find out now that the light problem was now fixed but I have dead pixels on the screen.

Seems like they can't fix something without breaking something else. I hope it is just me having some bad luck and that this is not the experience all Microsoft customers experience.

 

[Deni Harej]

Re: Phantom Swipes/Presses on Screen after Denim Update on L1520

Have the same problem with my L930. My care center don t wont to fix the problem under warranty, because i cause the "phantom touches" :s

 

[theefman]

I finally had enough with the phantom taps, got a reply from PALCO ...

I seem to have joined this illustrious club recently and am thinking of sending it in for a digitizer replacement, just wanted to check if your device is the 1520.3. Thanks.

 

[MDK22]

I seem to have joined this illustrious club recently and am thinking of sending it in for a digitizer replacement, just wanted to check if your device is the 1520.3. Thanks.

NO, AT&T model 1520.2 (RM-940)

 

[theefman]

NO, AT&T model 1520.2 (RM-940)

Thanks. I guess I'll check with them first since I will be paying for the repair but it seems it'll be worth it for a perfect 1520.