• Welcome to the all-new Windows Central Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues, please let us know in this thread!

Why does my Lumia 1520 freeze/hang frequently?

  • Thread starter Windows Central Question
  • Start date

Windows Central Question

my lumia 1520 freezes/hangs frequently

I have lumia 1520, which freezes frequently like every 5 minutes.
I'am facing the following Issues:

1) Back and search soft buttons works on its own.
2) Phone hangs and cant use the phone until i lock and unlock it, sometimes even worse- i have to restart phone by pressing power button for long time.
3) When i open the lumia camera/third party camera apps(camera 360) phone will freeze. now no apps other then what i get with win 8.1
4) Device Heats up a lot with no single app installed.

I tried to solve this in all possible ways like soft reset, hard reset, installing WP10 TP then reverting back to WP8.1 using windows phone recovery tool. but nothing helped me.
Else i love this phone, i don't want to switch back to android.

OS version:8.10.14234.375
please help me out.


New member
Jun 18, 2015
Re: my lumia 1520 freezes/hangs frequently

as you said you have tried all things then you should contact with nearest nokia care center