Why does my Nokia Lumia 635 keep giving me a message that I am offline?

[Windows Central Question]

why does my nokia lumia 635 keep giving me a message that I am "offline"?

I am at home so my phone should automatically connect to our wifi and get me onto the internet but I keep getting this offline message. Why would this be happening?

 

[Chintan Gohel]

Re: why does my nokia lumia 635 keep giving me a message that I am "offline"?

I am at home so my phone should automatically connect to our wifi and get me onto the internet but I keep getting this offline message. Why would this be happening?

check that you are actually connected - if not, restart your phone and check again

If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.