Why i can't change brightness volume - Lumia 930

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I can't change brightness volume. Low, medium, high and automatic have the same brightness volume.

If i want change brightness - settings not working
After hard reset - cant change brightness
After soft reset - cant change brightness
After update software - no change

Anyone who know where is problem?

Thak you

Jirka (Czech rep.)
 

Chintan Gohel

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May 23, 2014
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I can't change brightness volume. Low, medium, high and automatic have the same brightness volume.

If i want change brightness - settings not working
After hard reset - cant change brightness
After soft reset - cant change brightness
After update software - no change

Anyone who know where is problem?

Thak you

Jirka (Czech rep.)

you did a hard reset? That should have worked - go to settings > factory reset the device
Which OS version?
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
 

9Redhead

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Aug 27, 2015
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I can't change brightness volume. Low, medium, high and automatic have the same brightness volume.

If i want change brightness - settings not working
After hard reset - cant change brightness
After soft reset - cant change brightness
After update software - no change

Anyone who know where is problem?

Thak you

Jirka (Czech rep.)

Had the same issue.What solved it wasn't a factory reset but a roll back.I used windows recovery tool, got to windows 8 and then re-updated to my selected windows 10 branch. It's a hassle but it solved it.
 

Jiri Panuska

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Jul 26, 2016
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I can't connect my phone to windows device recovery tool - i tried it but program told me "error 0x00000067 (Thor@NotResponding)" he can't find him.

My firmware is :10.0.14393.5

Any idea???:crying:
 

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