Why is my Lumia 720 frozen?

MARZ203

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Oct 25, 2013
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Lumia 720 frozen

My Lumia 720 is stuck at the lock screen, if i call it from an another phone, the ringtone rings but nothing is shown at the screen, I can't turn it off and when I try to do a soft boot by pressing the volume down button and the power button, nothing happens.
Please help me
 

itsmewasim

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Mar 10, 2014
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Re: Lumia 720 frozen

Even I'm experiencing same issue . I dont know how to recover from this proble... But after uninstalling skype . That problem doesn't exist again
 

hari pavan

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Apr 14, 2014
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even i would get that problem very often on my lumia 720... may be once or twice in a week... every time screen freezes i would do soft reset by clicking the VOLUME DOWN + POWER ON/OFF button for 30 seconds or more..
I know many of u saying that volume down button does not work but u need to give a try coz normally even my phone volume down button does not work for reducing the volume but for soft reset it works... just give it a try by correctly holding the VOLUME DOWN + power button for 30 seconds or more and leave dem... if u have any case then remove the case and try pressing.. try like dat for twice or thrice.... phone will be restarted...
 

1raks1

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I am having a slightly different problem since yesterday while updating the game asphalt & Airborne my lumia 720 froze but after a soft rest it started working again but after rebooting i found out that half of the apps on the phone were working but many app like my mail app are not working.
Someone help please.
 

Gaurav29Sharma

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weirdly i too am facing same problem....earlier it was working fine. I have skype installed for past 6 months or so, So skype is not the culprit. May be the latest DP update or the gesture beta is creating problem. Just replying to this thread , I uninstalled the gesture beta app lets see how it affects.
 

itsmewasim

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weirdly i too am facing same problem....earlier it was working fine. I have skype installed for past 6 months or so, So skype is not the culprit. May be the latest DP update or the gesture beta is creating problem. Just replying to this thread , I uninstalled the gesture beta app lets see how it affects.
But after uninstalling skype i didnt get that issue..
 

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