Why is my phone switching on and off?

[Windows Central Question]

phone switching on and off

My alpha luxe is switching on and off while charging. I noticed this issue after i updated the version from 8.1-8.2 last week.. When i plug the charger the phone shutdown and turn on by itself i think 5times every time i charge the phone i dont know what to do please help

 

[AV2RY]

Re: phone switching on and off

1. What's Alpha luxe? If it's WP
2. Back up all your files. Then Hard Reset it (press Volume Up + Power until phone vibrates)