Why isn't Beats audio or hearing aid app downloafing?

[WPCentral Question]

I recently just replaced my old windows phone. after a variety of issues i finally restored my phonem except for one thing.
the beats audio and hearing aid app will not download on my phone I tried cancelling and redownloading but still nothing.
please help!

 

[Aresjr21]

Have you tried connecting to a different wifi point?

 

[Laura Knotek]

What device are you using? What OS and firmware versions are installed?