Why isn't my Lumia 1020 saving photo's?

[RandellaBF]

Lumia 1020 not saving photo's

Hi everyone

I bought a 2nd hand lumia 1020 off ebay a few weeks ago, everything was fine up until last night when the phone locked up

I tried both soft and hard reset and im still having the same problem

Photos will not save, tried both camera apps (Camera & Lumia Camera)

Even after the hard reset all my previous pics/videos/contacts/music are still there

Can anyone help as this is driving me crazy

Thankyou in advance

 

[Chintan Gohel]

Re: Lumia 1020 not saving photo's

Hi everyone

I bought a 2nd hand lumia 1020 off ebay a few weeks ago, everything was fine up until last night when the phone locked up

I tried both soft and hard reset and im still having the same problem

Photos will not save, tried both camera apps (Camera & Lumia Camera)

Even after the hard reset all my previous pics/videos/contacts/music are still there

Can anyone help as this is driving me crazy

Thankyou in advance

how are you doing the hard reset? You can also try using windows device recovery tool to restore the phone to factory settings