• Welcome to the all-new Windows Central Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues, please let us know in this thread!

Why won't my Lumia 521 let me delete video?

  • Thread starter Windows Central Question
  • Start date

Windows Central Question

I've deleted pictures, but even if I go to videos, they will play, but will not delete. I've tried holding my finger on the thumbnail to get a menu to pop up, but nothing happens.


Active member
Jan 12, 2013
There are at least four ways through which you should be able to delete a video from your phone:

1. If the video was taken using Lumia Camera or Microsoft Camera and is your Camera Roll, you should be able to tap an hold on the icon of the video until the "delete" icon appears. (It's still worth another shot even if your description says that this method doesn't seem to work.)

2. If the video is as described in #1, you can also use the gallery viewer in either Lumia Camera or Microsoft Camera to delete the video file.

3. Use the official Microsoft Files App. This app can be used to delete almost any file that is in your phone wherever it is saved (except system files). The app can be downloaded from the store for free.

4. Perform a hard reset - but of course this will delete everything from your phone (except the system files). Most people will not consider this an option due to the implied inconvenience of restoring all data back, but if the videos are extremely sensitive, this option should still be a strong candidate.

If these methods didn't work (except #4), we may need screenshots in order to provide more concrete "assistance". You would also need to create a Windows Central account to respond to this thread.

Members online

Forum statistics

Latest member