Windows 10 Mobile and Lumia 830

[Menr1Q]

So, my phone is running build 10512. My phone reboots every time I power it on after a minute or so and when I try to unlock it, it says that it's locked for security reasons. Well I have put it on charger for at least for two hours like it says, but because it reboots constantly it doesn't work even after the two hours and I have done soft reset after it too. I have tried hard reset with hardware keys but the cogs won't come after pressing the buttons. WPRT is no use as well because it fails after checking anti-theft protection status. Any suggestions?

 

[realwarder]

Protect my Windows Phone | Windows Phone How-to (United States)

Get your unlock key from your account devices and unlock reset protection.

 

[Teo Bartulovic]

You should try Nokia Software Updater for Retail 4.3.2

 

[Menr1Q]

How do I get it?

 

[Teo Bartulovic]

I suggest to avoid those numerous sharing sites and get it dire from Nokia:
http://nds2.fds-fire.nokia.com/fds_fire/1409/2313/7400674448/NokiaSoftwareUpdaterForRetail_4.3.2.exe

 

[Menr1Q]

It doesn't seem to recognize my phone.

 

[Menr1Q]

And immediately after it recognized it.

 

[Menr1Q]

Thank you VERY much, Teo. It worked.