Windows 10 Mobile Discussion and Problem Solving Thread

[boltman2013]

how to do a hard reset?

HARD RESET on 635 (Fixes most all issues)

Do key press hard reset with ! mark its better and wipe out SD

Power off
Hold Volume down 8sec
Wait for "!"
Volume UP
Volume Down
Power
Volume down


Do in exact order..may vary slightly by model..Google it or BING it

 

[prabu d]

friends, I am unable to turn on mobile data, also unable to change data roaming setting.
Every time i turn the toggle control ON, it automatically turns OFF.. Any workaround?

 

[prabu d]

friends, I am unable to turn on mobile data, also unable to change data roaming setting.
Every time i turn the toggle control ON, it automatically turns OFF.. Any workaround?

 

[boltman2013]

friends, i am unable to turn on mobile data, also unable to change data roaming setting.
Every time i turn the toggle control on, it automatically turns off.. Any workaround?

hard reset

 

[prabu d]

hard reset

hmmm... Let me try this :-(

 

[prabu d]

Another one, 12hour clock is not working even after turning off 24hour clock.

 

[flyingsolid]

Hard reset it

Has restoring a backup after a hard reset caused problems for others?

 

[MDK22]

How to hard reset without going to settings menu, because I'm not able to open the settings menu on my lumia 830.

HARD RESET can be initiated by dialing ##777# ...

 

[Alain_A]

HARD RESET on 635 (Fixes most all issues)

Do key press hard reset with ! mark its better and wipe out SD

Power off
Hold Volume down 8sec
Wait for "!"
Volume UP
Volume Down
Power
Volume down


Do in exact order..may vary slightly by model..Google it or BING it

I tried that it doesn't worked

 

[Adirocks]

Another one, 12hour clock is not working even after turning off 24hour clock.

just reboot after disabling 24 hr clock

 

[mmacleodbrown]

initial install was fine, went back to 8.1 cyan and then to wp10 TP. However after a few hours I received notice that there was another update, so I downloaded that and now can't boot, Im stuck at the blue WP10 recovery screen with the following error message

/BCD error code 0xc0000034


Power and vol - doesn't work and I cant seem to get the phone to the gears screen to reinstall. Any Key combo's to try? WP recovery tool doesn't see a connection or I would use that..

Lucky it was my old 1020, Id like it back if possible as I still use the camera as I don't rate the camera on my 930 at all

 

[prabu d]

just reboot after disabling 24 hr clock

Thanks Bro. It worked..

 

[larrylipman102]

Thank you worked for me too!

 

[faj86]

I got WP 10 update notification, but when I try to download it shows need wifi connection but I enabled cellular data for phone update and I have 5 GB data connection plan, still can't update my phone.
Plz any one can help me.

 

[drtek]

Don't see a notification for Cellular Data. Am I missing something? Toggling on Airplane Mode does not disable cellular.

 

[Dellboy2012]

After a hard reset I get asked to enter code that was sent to me by SMS. I don't get any notification on that and can't reach sms app to see it. If I cancel recovering my backup I see that messages were recieved. Any workaround on that so I can get my backup installed?

Edit: OK, got it through email, though it is a bug.

 

[Ifeanyi Ogbodo-benson]

My photo album is crashing after taking some pictures any solution

 

[argeniszurita]

Don't see a notification for Cellular Data. Am I missing something? Toggling on Airplane Mode does not disable cellular.

No you aren't missing anything these are know issues, sadly I can't paste the link from my phone

 

[Maneating Koala]

The Outlook and Insider Hub apps were malfunctioning, so I tought it'd be a good idea to remove them so I could reinstall them.. turns out I can't find them in the store and I've beeen looking for solutions but after a lot of searching online I guess I'm the only one that uninstalled a Windows 10 "system" app?

Does anybody have any idea how I can install them again without reinstalling the whole OS? A hidden store link or something?

 

[pippyo03]

Can you switch from fast ring to slow ring anywhere?