My start menu on windows 10 sometimes not working too. This is not anti virus problem, and I don't see any critical error warning. Sometime work sometimes don't.
I have try many suggestion, from restart, add new account, powershell but the problem still there.
I think the problem is because crash with chrome. Not chrome actually, maybe crash with flash on chrome. Because the problem only occur on certain website like youtube. When I close chrome and refresh desktop, start menu working again, open chrome and browse simple web with no flash still working, but after browse youtube or other web with flash the problem show again.
Please let me know if there any idea to solve this problem. Thanks
Solution Update ==>
Finally my start menu and other taskbar is working again
=> Right Click start menu =>system > advance system setting
=> on tab advance click setting (performance)
=> on visual effect tab click on "adjust for best performance" radio button, click Apply/OK
=> Restart
This solution work for start menu crash with other software like chrome that using flash.
Once your start menu is back to normal, you can set windows visual effect one by one to see what effect cause the problem.