Windows 10 updated it to my Samsung laptop 9 Serie - no touchpad function. How can I get this working again?

Raymond Sokn

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Aug 18, 2015
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Windows 10 updated it to my Samsung laptop 9 Serie - no touchpad function :-(

I downloaded Windows 10 updated it to my Samsung laptop 9 Serie.

Now my touchpad do not work, I can not scroll with two fingers on my Samsung touchpad, or zoom, next page, right click.....

Info on my laptop:
Samsung laptop 9 Serie
NP900X4C-A04US
Serie nr: HUY891GC500131Z

What can I do to get this back?

My W8.1 Samsung laptop 9 Serie drivers for touchpad, do not work with W10
 

bonskibon37

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Aug 4, 2015
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Re: Windows 10 updated it to my Samsung laptop 9 Serie - no touchpad function :-(

Check to see if your drivers are updated... You may find them at Samsung site.
 

Raymond Sokn

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Aug 18, 2015
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Re: Windows 10 updated it to my Samsung laptop 9 Serie - no touchpad function :-(

I have been samsung`s web page, here(that`s official site?)
hxxp://xxx.samsung.com/us/support/owners/product/NP900X4C-A04US

But there are no updates since 2012, all say Update Software (Firmware) ver.x.x.x.x - Windows 7 / Windows 8 , nothing to Windows10

There are no more updates from windows 10, even inside driver Device manager
 

bonskibon37

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Re: Windows 10 updated it to my Samsung laptop 9 Serie - no touchpad function :-(

Do you use a wireless mouse? If so do you have a ASUS smart Gesture software installed? If you have that software installed check to see that your touchpad is not disabled when a mouse is used.Capture.PNG
 

Raymond Sokn

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Re: Windows 10 updated it to my Samsung laptop 9 Serie - no touchpad function :-(

Did all new again, with clean install of W10, delete all old ****, and updated windows driver after.

Now all working :)

Thanks for help!
 

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