I have an Asus Q524U laptop.
Yesterday I received the Anniversary Update, and ever since then the Facial Recognition fails at login. I get the "Couldn't Turn On Camera" error message, and them I'm redirected to use my PIN for login.
Searches across the interwebz don't seem to provide much help beyond the typical "Make sure your drivers are up to date" repsonses (however I haven't sifted through them all, because the search turns up a bazillion results).
I have confirmed drivers are up to date. Even reinstalled them just to be sure. I deleted my facial recognition and PIN login settings, rebooted, then re-added my PIN login. However the setup for facial recognition fails at Couldn't Turn On Camera. The camera works with all the other software/apps. Just not for Windows Hello.
Anybody else experience this and able to fix it? Any help would be appreciated.
Thx.
Yesterday I received the Anniversary Update, and ever since then the Facial Recognition fails at login. I get the "Couldn't Turn On Camera" error message, and them I'm redirected to use my PIN for login.
Searches across the interwebz don't seem to provide much help beyond the typical "Make sure your drivers are up to date" repsonses (however I haven't sifted through them all, because the search turns up a bazillion results).
I have confirmed drivers are up to date. Even reinstalled them just to be sure. I deleted my facial recognition and PIN login settings, rebooted, then re-added my PIN login. However the setup for facial recognition fails at Couldn't Turn On Camera. The camera works with all the other software/apps. Just not for Windows Hello.
Anybody else experience this and able to fix it? Any help would be appreciated.
Thx.