WPCentral app not updating; mobile site says Access Denied

[ricardios]

The app stopped updating. Stuck on posts from 9/29. When I try to go to the wpcentral.com on my phone it says Access Denied.

It redirects me to wpcentral.com/sites/all/modules/troll/blocked.html


What's going on? Did I do something wrong? I'm not a troll.

 

[Jay Bennett]

You do appear to be active and allowed, I'll pass this up the chain

 

[Getintothegame]

Out of curiosity, what is this "troll" function for? Blocking users?

 

[Daniel Rubino]

The app stopped updating. Stuck on posts from 9/29. When I try to go to the wpcentral.com on my phone it says Access Denied.

It redirects me to wpcentral.com/sites/all/modules/troll/blocked.html


What's going on? Did I do something wrong? I'm not a troll.

You can post in the forums and you can post in the comments. There's nothing wrong with your account. You have not now or in the past have had any infractions added to your account up to and including any 'bans'.

Honestly, I have no idea what the issue is but it is not anything we have done to your account.

PM Me your mobile IP if you could

 

[ricardios]

Thanks for looking into this. It's working now. I believe it had something to do with T-Mobile. It was my first time exceeding my monthly minutes so something must have happend to my account. What I did was turn on Wi-Fi then went to the site and got it to work. The app is loading again on my phone.

 

[Daniel Rubino]

Thanks for looking into this. It's working now. I believe it had something to do with T-Mobile. It was my first time exceeding my monthly minutes so something must have happend to my account. What I did was turn on Wi-Fi then went to the site and got it to work. The app is loading again on my phone.

Good to hear!