I received my X1 Carbon 6th yesterday. It is a lovely device. Except one thing which is kinda shocking imho: the touchpad hangs from time to time.
Moving the cursor with one finger, and sometimes the cursor doesn't move any longer. Have to lift th finger once, sometimes twice, to make it work again.
Or, scrolling with two fingers, it sometimes just stops working. Again, have to lift fingers, reposition, and it starts working again.
This is icredibly annoying and devaluates the otherwise phantastic device.
Latest W10 maintenance, drivers and BIOS installed. Disabled the peripheral zone filtering in the driver, as recommended in a forum. Nothing really worked.
I found reports on this issue before I purchased, but as they were 1 year old, I thought this cannot still be unresolved today. So I purchased one. Mistake?
I am pretty sure this is SW related, and not a defective device. Why? I can't really give reasons, but that's my gut feeling of how this thing behaves, based on several decades of computer and Windows experience.
I contacted Lenovo support, no response so far. I'm thinking of returning the X1. It's too expensive to accept such a flaw. It's not terribly bad, and doesn't happen all the time, nor does it make the X1 toally unusable, but still annoying and unacceptable for a high end device.
I wonder if I'm the only one facing this issue.
Moving the cursor with one finger, and sometimes the cursor doesn't move any longer. Have to lift th finger once, sometimes twice, to make it work again.
Or, scrolling with two fingers, it sometimes just stops working. Again, have to lift fingers, reposition, and it starts working again.
This is icredibly annoying and devaluates the otherwise phantastic device.
Latest W10 maintenance, drivers and BIOS installed. Disabled the peripheral zone filtering in the driver, as recommended in a forum. Nothing really worked.
I found reports on this issue before I purchased, but as they were 1 year old, I thought this cannot still be unresolved today. So I purchased one. Mistake?
I am pretty sure this is SW related, and not a defective device. Why? I can't really give reasons, but that's my gut feeling of how this thing behaves, based on several decades of computer and Windows experience.
I contacted Lenovo support, no response so far. I'm thinking of returning the X1. It's too expensive to accept such a flaw. It's not terribly bad, and doesn't happen all the time, nor does it make the X1 toally unusable, but still annoying and unacceptable for a high end device.
I wonder if I'm the only one facing this issue.
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