I agree with the article... But, and this is the but that is worrisome, the primary concern doesn't appear to be console sales imo but will people using Xbox services of any kind finally get some good food?
The problem right now is the perception surrounding xbox is one of a cheap buffet: You can go to one and eat a pretty decent variety of food but, even though some of the food can occasionally be really good, the buffet has no specific speciality or unique offering that sets it apart from anywhere else. There's no hook.
As a group everyone who bought in to xbox as a service wants to be reassured they'll get something that makes the investment seem worthwhile. They want to feel that the platform is special. Assassin's Creed on gamepass is not making anyone feel special, you can get that experience elsewhere. The price you pay to access Assassin's Creed sure is special though, totally agree and love what Gamepass does there. But if I don't use Gamepass or just want to take my hard earned money and buy a videogame outright I want to get something really cool and unique to my system of choice... Xbox isn't offering anywhere near frequently enough right now and has struggled to do so for many, many years. We're actively at the point where the platform is being passed over by beloved franchises. It feels like Xbox is a cheap service, not a home for my games that I can rely on. And that's the problem.
Until Xbox can resolve that the platform will continue to face scrutiny and an air of uncertainty will continue to hover over it