1. AnkitGondalia's Avatar
    I want to downgrade my L720 running 10 and cant downgrade.. My phone is detected my WPRT and as I press the phone icon it takes me to 'reading phone info' and it keeps on loading for minutes.. What do I do now? :(
    reags77 likes this.
    05-09-2015 09:50 AM
  2. Raj Poladia's Avatar
    I want to downgrade my L720 running 10 and cant downgrade.. My phone is detected my WPRT and as I press the phone icon it takes me to 'reading phone info' and it keeps on loading for minutes.. What do I do now? :(
    I heard many of users saying Lumia software recovery tools worked for them. But Bing it..... It may be risky. And also tweet to @gabeaul and @joebelfiore and also @danielrubino he might help in some or other way
    05-09-2015 09:55 AM
  3. AnkitGondalia's Avatar
    I heard many of users saying Lumia software recovery tools worked for them. But Bing it..... It may be risky. And also tweet to @gabeaul and @joebelfiore and also @danielrubino he might help in some or other way
    Downgraded successfully.. Reinstalled WPRT and then worked perfectly.. :) going to install the w10tp again as the build comes next week.. :P
    Harrie-S likes this.
    05-09-2015 10:24 AM
  4. Raj Poladia's Avatar
    Downgraded successfully.. Reinstalled WPRT and then worked perfectly.. :) going to install the w10tp again as the build comes next week.. :P
    Its great to hear that, even I'll install next build. Hope that will be more stable than this one, and atleast will have no problem with settings
    05-10-2015 04:27 AM
  5. AnkitGondalia's Avatar
    Its great to hear that, even I'll install next build. Hope that will be more stable than this one, and atleast will have no problem with settings
    What problem are you facing with settings?
    05-10-2015 08:30 AM
  6. Todde Germany's Avatar
    Having an issue with the recovery tool. I think it is related to an exchange email security issue. I can't get the recovery tool to work do to the security settings. How do I remove the exchange account to get the recovery tool to work. If this isn't the thread for this, point me in the right direction.
    06-16-2015 02:01 AM
  7. reags77's Avatar
    Aaarrg super frustrating , this Tool wont install itself on my PC
    06-16-2015 01:20 PM
  8. Todde Germany's Avatar
    I had issue's with it at first, but it finally installed on on of my laptops. Installed in one shot on the other. Just stay with it.
    06-20-2015 03:25 PM
  9. Motor_Mouth's Avatar
    I want to downgrade my L720 running 10 and cant downgrade.. My phone is detected my WPRT and as I press the phone icon it takes me to 'reading phone info' and it keeps on loading for minutes.. What do I do now? :(
    What OS are you running the recovery tool from? I had this problem for several hours yesterday, trying to do it on a Windows 7 workstation. I switched to my trusty Windows 8 tablet and tried again and it worked perfectly. I love Windows 8!
    06-20-2015 06:54 PM
  10. setunandy's Avatar
    Aaarrg super frustrating , this Tool wont install itself on my PC
    07-01-2015 10:08 AM
  11. Lucky Irish Tom's Avatar
    Tried Windows Phone Recovery tool on my Windows 10 computer with my Microsoft Lumia 640 XL LTE phone and it says it can't find the phone ID. I am going to try it on my wife's Windows 8 PC next to see if I have better luck. Anyone else having problems?
    08-16-2015 11:34 AM

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