1. Windows Central Question's Avatar
    I went on the windows phone website to find that my phone isn't connected to my account anymore. I've tried signing in by going to the "Find my phone" setting but it redirects me to my email accounts and I can't choose my Microsoft account. I really need to be able to use Find my phone as there are thieves in my school.
    05-19-2015 09:34 PM
  2. lizthehedgehog's Avatar
    This is me answering my own question, and for the sake of anyone else that might be having this problem. I figured out what was going on. Basically, you need to go to your Microsoft account, it is still connected

    And yes, my last phone was stolen last year, so I've been more cautious about where my phone is now. :)
  3. mjyumping's Avatar
    You can't see your account but you can still use find my phone
    05-19-2015 09:52 PM
  4. lizthehedgehog's Avatar
    This is me answering my own question, and for the sake of anyone else that might be having this problem. I figured out what was going on. Basically, you need to go to your Microsoft account, it is still connected

    And yes, my last phone was stolen last year, so I've been more cautious about where my phone is now. :)
    05-19-2015 09:56 PM
  5. mjyumping's Avatar
    This is me answering my own question, and for the sake of anyone else that might be having this problem. I figured out what was going on. Basically, you need to go to your Microsoft account, it is still connected

    And yes, my last phone was stolen last year, so I've been more cautious about where my phone is now. :)
    Do you mean you are the Windows Central Question?
    05-20-2015 04:46 AM
  6. Harrie-S's Avatar
    If you are on w10 then indeed Find My Phone does not work. This is reported by more people.
    Please use the Windows feedback app to feedback your findings to Microsoft.
    And if you need Find My Phone rollback to W8.1 till this bug is fixed.
    05-20-2015 05:17 AM

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