12-04-2015 07:01 PM
49 12
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  1. Jon_Rubinstein's Avatar
    950 XL user here. Email doesn't show images....although it is setup to download images automatically. Anyone having similar issues?
    11-28-2015 11:32 AM
  2. rollindice's Avatar
    Have you tried pressing on Download pictures for the images that weren't downloaded completely?
    11-28-2015 11:53 AM
  3. Jon_Rubinstein's Avatar
    Im not talking about attached pictures...im talking about images in the body of the email.....
    11-28-2015 02:50 PM
  4. JohnBarry2's Avatar
    950 here and i have noticed the same thing although it seems selective. I have automatic download selected and it will typically download most of the images. I think its something to do with the latest version of the mail app but it could be the hardware, i dont recall having this issue last week with my 830.
    11-28-2015 05:15 PM
  5. D0ugl3r's Avatar
    I saw in another thread someone mentioned doing a hard reset fixed this issue on their 950XL - can confirm it worked on my 950XL
    11-28-2015 10:43 PM
  6. cracgor's Avatar
    950 XL user here. Email doesn't show images....although it is setup to download images automatically. Anyone having similar issues?
    I had the same issue. I think Microsoft did it so you would click the link to display the images that takes you to the edge browser to boost the number of user/uses on edge.
    11-28-2015 10:52 PM
  7. tangledW's Avatar
    I had the same issue. I think Microsoft did it so you would click the link to display the images that takes you to the edge browser to boost the number of user/uses on edge.
    Forgive me, but *eyeroll*
    ninnghizzida likes this.
    11-28-2015 11:01 PM
  8. Gravity oXo's Avatar
    I am having the same problem on my 950XL. I wasn't having this problem on my 920 running the latest build of Windows 10. Hopefully it's just a bug, I'd rather not do a hard reset, as everything else is working great.
    11-29-2015 12:45 AM
  9. Jon_Rubinstein's Avatar
    Hard reset??? That is bs...now that it Took me 4 days to get all my stuff back to normal, I'm not doing a hard reset. If MS can't update the damn email app, then I guess I'm stuck w a piece of **** of mail app
    chmun77 and WesleyBPeres like this.
    11-29-2015 01:47 AM
  10. samuch's Avatar
    Yes, factory reset fixes it. Stupid but true. Check the 950xl thread about it.
    11-29-2015 05:09 AM
  11. DeathMoJo's Avatar
    Well factory reset with no backup fixes it. I have done two resets for various reasons and can confirm with a backup it caused the outlook app to once again not download images.

    It's not worth the hassle to me of setting my whole phone up again. I'll wait for MS to fix it on their end.
    11-29-2015 09:41 AM
  12. tangledW's Avatar
    Hard reset??? That is bs...now that it Took me 4 days to get all my stuff back to normal, I'm not doing a hard reset. If MS can't update the damn email app, then I guess I'm stuck w a piece of **** of mail app
    Calm down Francis.
    11-29-2015 10:39 AM
  13. tangledW's Avatar
    Well factory reset with no backup fixes it. I have done two resets for various reasons and can confirm with a backup it caused the outlook app to once again not download images.

    It's not worth the hassle to me of setting my whole phone up again. I'll wait for MS to fix it on their end.
    Jeez, I did a reset last night to fix Outlook and yeah... it didn't work. I wouldn't have even tried if I knew it had to be a fresh install.

    Syncing all the apps, 115 GB of music, 15 GB of pics/videos... that takes forever on it's own, much less staying from scratch.

    I'll wait on an MS fix too.
    11-29-2015 10:45 AM
  14. sguy156's Avatar
    That is stupid ,how can hard reset fix the issue of email app not downloading images..
    11-29-2015 12:31 PM
  15. tangledW's Avatar
    That is stupid ,how can hard reset fix the issue of email app not downloading images..
    I don't know, but I trusted the numerous posters that said they had results.
    11-29-2015 12:37 PM
  16. mark233's Avatar
    It comes across (to me) as being absurd to have to reset a spanking brand new phone ....Open box, charge it up, let apps install, get updates, then reset so things will work properly. I know it works for some but ........ damn. lol
    MP3Mike, 920Walker and Joe920 like this.
    11-29-2015 02:55 PM
  17. Jon_Rubinstein's Avatar
    Jeez, I did a reset last night to fix Outlook and yeah... it didn't work. I wouldn't have even tried if I knew it had to be a fresh install.

    Syncing all the apps, 115 GB of music, 15 GB of pics/videos... that takes forever on it's own, much less staying from scratch.

    I'll wait on an MS fix too.
    Calm down Francis...
    11-29-2015 04:05 PM
  18. Jon_Rubinstein's Avatar
    I hope MS plans to fix these things....it is 2015.....can they put a team of more than 2 people to work on WM10? I've been w the various iterations of windows phone since day 1 and my patience is almost gone.....
    Joe920 likes this.
    11-29-2015 04:08 PM
  19. cracgor's Avatar
    Anyone know how often Android and iPhone users have to hard reset their phones? I had an HTC Trophy for 3 years and never had to hard reset it and except for the lack of apps, I never had a complaint. I've only had experience with BlackBerry and an HTC Android phone and I never had to hard reset any of those. Windows Phone really is moving backward. At least when they make a Surface Phone they can reuse those Dr Spaceman commercials for the Lumia 900 thanking us for beta testing their phones for them.
    11-29-2015 05:53 PM
  20. tangledW's Avatar
    Anyone know how often Android and iPhone users have to hard reset their phones? I had an HTC Trophy for 3 years and never had to hard reset it and except for the lack of apps, I never had a complaint. I've only had experience with BlackBerry and an HTC Android phone and I never had to hard reset any of those. Windows Phone really is moving backward. At least when they make a Surface Phone they can reuse those Dr Spaceman commercials for the Lumia 900 thanking us for beta testing their phones for them.
    No one has to reset their phone here, it's just an option that some users have suggested works.

    An app update is what's necessary.
    11-29-2015 06:33 PM
  21. cracgor's Avatar
    No one has to reset their phone here, it's just an option that some users have suggested works.

    An app update is what's necessary.
    But everyone should have images show up in email without a work around or update. The only reason this kind of stuff garnered no attention is because no one uses Windows phone. If the iPhone 7 launches without images in email, it will be all over the news and these forums would be so excited at the failure.
    11-29-2015 10:57 PM
  22. tangledW's Avatar
    But everyone should have images show up in email without a work around or update. The only reason this kind of stuff garnered no attention is because no one uses Windows phone. If the iPhone 7 launches without images in email, it will be all over the news and these forums would be so excited at the failure.
    Chill, it's a bug that appears to only be effecting the 950 & 950 XL. Bugs happen.

    I don't understand why everyone always brings iPhone into the discussion as a comparison. If the iPhone is so perfect, which it is certainly not and always launches with bugs some of which are not fixed for months, just buy an iPhone.
    11-30-2015 01:20 AM
  23. cracgor's Avatar
    Because it is the standard ask phones are compared to. People get in an uproar over the bugs.
    11-30-2015 07:08 AM
  24. 920Walker's Avatar
    I would return for refund a brand new device that didn't work properly before hard resetting it. Never had to hard reset the 920 from 2012 until running W10 as an Insider, which is an acceptable reason.
    11-30-2015 08:00 AM
  25. Jon_Rubinstein's Avatar
    Returning it does nothing....the new one has the same problem....
    11-30-2015 08:52 AM
49 12

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