1. Sunstorming's Avatar
    My ringtones are all working and present on the phone. If you set a sound in say Outlook for notifications, it will see all of the custom ringtones and allow you to set them. However, something has changed where this does not happen in People / Contact. My last hard reset of the phone updated to the last public release, and I can only choose default sounds for my Contacts. I updated it to Fast Ring and the problem still remains.

    I don't get know why this has stopped working. Does anyone else?? I am on the latest fast ring release as stated and even after a fresh install on the public release it was still busted.
    07-21-2017 07:56 AM
  2. anon(9603734)'s Avatar
    Are they stored on the device or the SD card? (Can they be stored on the SD card, I don't know as I've not got one?).

    If they're on SD card, try moving them to the device storage instead. It could be that the Outlook app is able to find the tones on SD card but perhaps an update to the People app has affected its ability to do the same? (Purely guessing here!)

    All I can tell you is that my custom tones are stored on my device. In the file explorer app > this device > ringtones folder.

    I'm on build 15228 on my 950, and I've just tried to set a custom tone to a contact without one via the People app, and all custom tones appeared in the list to choose from.

    Sent from mTalk
    07-21-2017 09:59 AM
  3. Sunstorming's Avatar
    Yep, mine are in the correct spot on the device itself ... nothing. Yay MS
    07-21-2017 01:23 PM
  4. Bob Isaacs's Avatar
    I just had to do a hard reset on my 950, as my Windows 8 app had all quit working. I am having the same issue with ringtones! They are in the correct folder on the device. I can see them in the folder! I can select them from the control panel for sounds. I cannot select them in contacts! Has anybody found a solution?
    07-14-2018 08:33 AM

Similar Threads

  1. Replies: 69
    Last Post: 05-08-2018, 05:08 PM
  2. Fusion5 Lapbook review: A $200 PC that delivers genuine bang for your buck
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 07-21-2017, 07:10 AM
  3. Terry Crews looks rather amazing in this Crackdown 3 cinematic screencap
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 07-20-2017, 08:40 PM
  4. Best CPU Coolers for 2017
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 07-20-2017, 03:20 PM
LINK TO POST COPIED TO CLIPBOARD