1. Windows Central Question's Avatar
    I Installed Win10 and I love it. There is this new music player called Groove and I have a problem with it. It is easy to use and awesome, it finds album art,cover everything but I can sign in only about 20% of the time. Other 80% it says "cant sign in" Sorry Sign in isn't supported in your region at this time. That bugs me because why does it sign in sometimes and others not ? I am from Serbia if it matters
    07-29-2015 03:19 PM
  2. Corelogik's Avatar
    I don't get the 'not supported' but I can't sign in either. I want to give Groove a try, but if it can't do something as simple as sign in to my Microsoft account, it's useless.
    07-30-2015 12:18 AM
  3. Kha Nhan de Psyko's Avatar
    Bumping this, since I already switched my region to the US (I moved from Singapore to the States last year) and it worked fine for the past year but now the error always shows up.
    07-31-2015 03:28 AM
  4. Hossam Haybat's Avatar
    I got the message "Not supported in your region", and can't sign in, because, I live in Egypt, the solution was that I changed the region in control panel to United States, and it worked and signed in.
    08-01-2015 11:56 PM
  5. CadmusPryde's Avatar
    Installing the Cumulative Update for Windows 10 that dropped today resolved this issue for me.
    08-06-2015 02:50 AM
  6. Richard Harder's Avatar
    I got the message "Not supported in your region", and can't sign in, because, I live in Egypt, the solution was that I changed the region in control panel to United States, and it worked and signed in.
    I get this as well and I still am not able to sign in. I am in Canada. Could this possibly be a default program issue. The only things I have not tried is removing AVG. Could this program be blocked by my firewall by chance? Otherwise I may be stuck doing a full system restore and loading clean backups. The only other issue I see it being is the difference between PayPal and my Microsoft Account as they are different emails. Can someone help with this issue.
    03-14-2016 04:39 PM
  7. mcorp8132's Avatar
    Why cant i sign into groove music using windows 10 on laptop?
    04-27-2016 12:59 PM
  8. The Nutty Gamer's Avatar
    I was normally nigerian cuz thats my default for some reason but then i changed it to NZ where im from so it works now
    06-17-2016 02:26 PM
  9. The Nutty Gamer's Avatar
    cuz ur region in not either US UK or new zealand
    06-17-2016 02:27 PM
  10. The Nutty Gamer's Avatar
    Why cant i sign into groove music using windows 10 on laptop?
    change ur region to us uk or nz
    06-17-2016 02:27 PM

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