[Windows Central Question]

I Installed Win10 and I love it. There is this new music player called Groove and I have a problem with it. It is easy to use and awesome, it finds album art,cover everything but I can sign in only about 20% of the time. Other 80% it says "cant sign in" Sorry Sign in isn't supported in your region at this time. That bugs me because why does it sign in sometimes and others not ? I am from Serbia if it matters

[Corelogik]

I don't get the 'not supported' but I can't sign in either. I want to give Groove a try, but if it can't do something as simple as sign in to my Microsoft account, it's useless.

[Kha Nhan de Psyko]

Bumping this, since I already switched my region to the US (I moved from Singapore to the States last year) and it worked fine for the past year but now the error always shows up.

[Hossam Haybat]

I got the message "Not supported in your region", and can't sign in, because, I live in Egypt, the solution was that I changed the region in control panel to United States, and it worked and signed in.

[CadmusPryde]

Installing the Cumulative Update for Windows 10 that dropped today resolved this issue for me.

[Richard Harder]

I got the message "Not supported in your region", and can't sign in, because, I live in Egypt, the solution was that I changed the region in control panel to United States, and it worked and signed in.

I get this as well and I still am not able to sign in. I am in Canada. Could this possibly be a default program issue. The only things I have not tried is removing AVG. Could this program be blocked by my firewall by chance? Otherwise I may be stuck doing a full system restore and loading clean backups. The only other issue I see it being is the difference between PayPal and my Microsoft Account as they are different emails. Can someone help with this issue.

[mcorp8132]

Why cant i sign into groove music using windows 10 on laptop?

[The Nutty Gamer]

I was normally nigerian cuz thats my default for some reason but then i changed it to NZ where im from so it works now

[The Nutty Gamer]

cuz ur region in not either US UK or new zealand

[The Nutty Gamer]

Why cant i sign into groove music using windows 10 on laptop?

change ur region to us uk or nz