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  1. vt12's Avatar
    windows-store-wont-download-apps.png

    It's been stuck like this for a couple of days.

    It was working fine before that.

    Anyone else getting this?

    I think it stopped working after the cumulative update.

    EDIT: The solution is:

    1. Open the start menu.
    2. Type msconfig.
    3. Open "System configuration"
    4. Select "Normal boot."
    5. Restart computer.
    Last edited by vt12; 08-08-2015 at 03:40 PM.
    08-07-2015 10:49 AM
  2. Jesse Sasso's Avatar
    My laptop is doing the same. No connection errors or messages, it just doesn't download anything. Connection has been fine, as I've been downloading Steam games without issue. My updates through the store include an update for the store itself, which I'm hoping is a patch for our problem, but i obviously can't download it. My downloads have also been stuck for a few days. Restarting the service, app, or queue has not solved the problem.
    vt12 likes this.
    08-07-2015 11:11 AM
  3. minomkd's Avatar
    I have the same problem today. Maybe Windows Store is down...
    08-07-2015 02:56 PM
  4. intransitmatt's Avatar
    just came on this forum to see if others had this issue. :/ well at least I am not alone.
    Ahmed Lamami and DuncanBishop like this.
    08-07-2015 03:33 PM
  5. premo256's Avatar
    I have the same problem.
    08-07-2015 04:12 PM
  6. handle8's Avatar
    Had this same problem which turned out to be a Firewall problem between the built-in windows firewall and Bitdefender Internet Security 2015. I had to uninstall bitdefender, reboot, re-install bitdefender, reboot, and now the store updates properly.

    A few days ago I got a popup from Windows 10's Security and Maintenance that there was a problem with the firewall. This took me to Windows Firewall that showed the firewall was off. If you have some other firewall installed, do NOT turn the windows firewall back on.

    If you have both the windows firewall and some other firewall on, you can try turning off the windows firewall. But this didn't work for me, even with reboots.
    08-07-2015 08:02 PM
  7. DizzyPhone's Avatar
    I have the same problem, just started today, after the cumulative update as well.

    I don't have an additional firewall installed beyond Windows. Seems like this is happening to others as well.
    08-07-2015 08:10 PM
  8. abausch's Avatar
    I came here to see if anyone else had this issue. Started today. My mail and One Note apps aren't working, either.
    08-07-2015 08:18 PM
  9. bbqrooster's Avatar
    Same here, download was stuck. I have reported this issue to Microsoft through Feedback. Please do the same to raise the profile of this issue.
    DizzyPhone and vt12 like this.
    08-07-2015 09:57 PM
  10. premo256's Avatar
    Mail also doest work.
    minomkd likes this.
    08-07-2015 11:51 PM
  11. minomkd's Avatar
    I just posted about this bug in Microsoft Community, so make sure you're following the thread.

    I can't download or update apps via Windows Store - Microsoft Community
    08-08-2015 03:35 AM
  12. Ahmed Lamami's Avatar
    I have the same problem untitled.png
    08-08-2015 07:57 AM
  13. Nisma Kumalasari's Avatar
    i have this problem since 2 days ago it work fine before ,i tried everything reset cache troubleshooting using vpn and tathering my iphone but no luck


    filedownloadhandler.ashx.jpg
    Last edited by Nisma Kumalasari; 08-08-2015 at 09:33 AM.
    08-08-2015 08:05 AM
  14. Mladen Mikovic's Avatar
    Same problem here, tried lots of things but nothing helps1iqf5mt.png
    08-08-2015 09:35 AM
  15. bsayegh's Avatar
    Do we have anything else in common? What kind of laptop/desktop are you on? I'm on a Lenovo.

    UPDATE: I tried uninstalling the last cumulative update because I think everything was working before then, but it didn't seem to help. Now I cant reinstall the update... I hope I don't have to do a reset.
    Last edited by bsayegh; 08-08-2015 at 10:08 AM.
    08-08-2015 09:38 AM
  16. Mladen Mikovic's Avatar
    Toshiba l755
    Under the devices on my account my laptop was showing twice, one with Windows 10 Professional (10.0.10240.16405) and other with 10.0.10240.163xx version, so I removed older version but that didn't help.
    08-08-2015 10:11 AM
  17. bsayegh's Avatar
    This really sucks. Microsoft needed a near-flawless rollout of Windows 10, but it looks like that isn't happening. Even with all of the people beta testing it, there are problems like this. The store not working is a huge deal, too.
    Mladen Mikovic likes this.
    08-08-2015 10:41 AM
  18. abausch's Avatar
    Good point. Everything is working fine on my desktop, but on my Lenovo laptop, everything is stuck. Mail and One Note won't open, multiple apps won't update. Very frustrating!
    08-08-2015 11:24 AM
  19. abausch's Avatar
    I just posted about this bug in Microsoft Community, so make sure you're following the thread.

    I can't download or update apps via Windows Store - Microsoft Community
    Thank you, I just replied to your post on this. I hope this gets someone's attention (Hey, a girl can dream).
    08-08-2015 11:27 AM
  20. vt12's Avatar
    Resetting windows update like here seems to have restored functionality, although in a buggy way:

    www technipages com /fix-windows-store-apps-stuck-pending

    Microsoft is a company with good ideas and poor execution. While all the detractors have been criticising forced updates for breaking features, the cumulative update breaks something in Windows update which disrupts the store.

    Really shameful.

    Edit: No, I was wrong. Checking for updates after the updates "complete" results in all of them showing up as pending again.

    Further, it isn't an issue with just lenovo laptops as I have the same problem on a Dell.
    08-08-2015 11:54 AM
  21. DizzyPhone's Avatar
    Mine's a handbuilt desktop, so the problem isn't specific to a brand or manufacturer. It's not happening on my other PCs, but I haven't installed the cumulative update to them yet.
    08-08-2015 12:34 PM
  22. vt12's Avatar
    OK, I think the solution is:

    Open the start menu.
    Type msconfig.
    Open "System configuration"
    Select "Normal startup."
    Restart computer.

    All my apps are downloading and installing now. Thanks to Larry on the technipages article.
    Last edited by vt12; 08-08-2015 at 03:37 PM.
    08-08-2015 01:54 PM
  23. DizzyPhone's Avatar
    That worked for me!
    08-08-2015 02:48 PM
  24. Ahmed Lamami's Avatar
    do u mean normal startup or boot in safe mode ?
    08-08-2015 02:56 PM
  25. premo256's Avatar
    OK, I think the solution is:

    Open the start menu.
    Type msconfig.
    Open "System configuration"
    Select "Normal boot."
    Restart computer.

    All my apps are downloading and installing now. Thanks to Larry on the technipages article.
    Normal startup also worked for me, thanks.
    gpobernardo likes this.
    08-08-2015 03:19 PM
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