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  1. Cerulean Bill's Avatar
    After upgrade from W81 to W10, I have occasional Notepad, Thunderbird email, and PhotoPhilia crashes, no data saved. Occasionally the task does not crash but does disappear from the task bar (visible from Task Manager) though I can't get back into it.

    I have not upgraded any of these products. I'd have assumed that Notepad, at least, would be current.

    I don't know how to find which build I am on.

    Any thoughts on resolution would be appreciated.
    Last edited by Cerulean Bill; 08-19-2015 at 02:03 PM.
    08-19-2015 01:42 PM
  2. _Emi_'s Avatar
    the first thing you might do it's sfc /scannow on CMD it might say everything is ok, or it fixed something. about the other programs you could reinstall them.
    about them being visible on task manager but disappeared. I remember this app Yet Another Process Monitor (YAPM) has an option to bring apps that disappear that way, you can try it, you just have to double-click it on the process that disappeared and in the new window choose windows tab. right-click whatever you see it can be the windows that disappeared and click show. the app is old, and I don't know if process.
    I don't know if it works on process explorer/hacker. it has a "restore" button. but not sure because I didn't use them when I had that problem some years ago.
  3. _Emi_'s Avatar
    the first thing you might do it's sfc /scannow on CMD it might say everything is ok, or it fixed something. about the other programs you could reinstall them.
    about them being visible on task manager but disappeared. I remember this app Yet Another Process Monitor (YAPM) has an option to bring apps that disappear that way, you can try it, you just have to double-click it on the process that disappeared and in the new window choose windows tab. right-click whatever you see it can be the windows that disappeared and click show. the app is old, and I don't know if process.
    I don't know if it works on process explorer/hacker. it has a "restore" button. but not sure because I didn't use them when I had that problem some years ago.
    08-19-2015 02:00 PM
  4. Cerulean Bill's Avatar
    Thank you, _Emi_. I am running the SFC/scannow now, and if that doesn't find anything, I'll re-install the software. I'll report back with results. Again, thanks for your quick response.
    08-19-2015 02:14 PM
  5. Cerulean Bill's Avatar
    Thank you, _Emi_. I am running the SFC/scannow now, and if that doesn't find anything, I'll re-install the software. I'll report back with results. Again, thanks for your quick response.
    SFC completed and says that it repaired some corrupted files. I'm going to hang loose to see if the problem abates (or gets worse!) If I take any further action, I'll note it here.
    08-19-2015 02:32 PM

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