1. jefbeard911's Avatar
    So I installed November today on my Asus laptop. Went as expected. 30 min to completely install and another 15 to reboot fully.

    At first glance the new features and personalizion options were nice. But immediately I noticed my trackpad was really slow and, more importantly, the click n drag feature didn't work! Cant drag folders, cant scroll..OK..no prob..Checked my Asus drivers. All up to date. Rechecked to see if there were any newer updates to W10, Nope. Chatted with MS tech support. They say I need newer, updated drivers which "we don't have yet but should come soon". When? I ask.." We don't know" ..Alrighty then..

    Anyway, trackpad currently almost useless

    Then Edge crashed twice within an hour and locked up my laptop. Had to hard reset and it took a full 10 minutes to fully reboot.

    All of this with about an hours worth of use.

    OK, this is OK for an insider program or a developer preview release but not for a public release. First W10 update was rock solid, if lacking some features and polish. But this one feels way beta..

    Not impressed.
    Last edited by jefbeard911; 11-13-2015 at 11:26 AM.
    buddy007 likes this.
    11-13-2015 11:15 AM
  2. Jazmac's Avatar
    Might be your rig. Works great on my ASUS.
    jefbeard911 likes this.
    11-13-2015 11:26 AM
  3. MDK22's Avatar
    So I installed November today on my Asus laptop. Went as expected. 30 min to completely install and another 15 to reboot fully.

    At first glance the new features and personalizion options were nice. But immediately I noticed my trackpad was really slow and, more importantly, the click n drag feature didn't work! Cant drag folders, cant scroll..OK..no prob..Checked my Asus drivers. All up to date. Rechecked to see if there were any newer updates to W10, Nope. Chatted with MS tech support. They say I need newer, updated drivers which "we don't have yet but should come soon". When? I ask.." We don't know" ..Alrighty then..

    Anyway, trackpad currently almost useless

    Then Edge crashed twice within an hour and locked up my laptop. Had to hard reset and it took a full 10 minutes to fully reboot.

    All of this with about an hours worth of use.

    OK, this is OK for an insider program or a developer preview release but not for a public release. First W10 update was rock solid, if lacking some features and polish. But this one feels way beta..

    Not impressed.
    How do you propose this MS fault, when you need ASUS drivers?
    ... and as the previous poster said, could be your setup.

    I'm running it on a 5 year old laptop, works very well, NOW, was not impressed with the original release.
    jefbeard911 likes this.
    11-13-2015 11:33 AM
  4. jefbeard911's Avatar
    How do you propose this MS fault, when you need ASUS drivers?
    ... and as the previous poster said, could be your setup.
    Fair point.

    Asus is a big MS partner. This couldn't be a surprise to either of them. Besides, MS said the driver updates will be coming from them, not Asus. Still doesn't explain the Edge crashes. I doubt if its my hardware as W10 has worked fine until the update...

    Time will tell..
    11-13-2015 11:39 AM
  5. MDK22's Avatar
    IF I remember correctly, ASUS & Toshiba laptops had issues with Win10 (original) to the point that it was NOT a recommended install.

    A colleague had issues with his Toshiba laptop (we're both IT people) on Win10.
    After calling Toshiba & d/l something (I think it was a bios update), his laptop is running fine.
    You may have to get ASUS tech support on the line, they'll triage it (what legacy apps are you running / how are you setup) & recommend a remediation. Could be a peripheral driver causing issues.

    Good Luck.
    jefbeard911 likes this.
    11-13-2015 11:58 AM
  6. Jazmac's Avatar
    Works well on my Acer as well. This rig is more stout than my Asus.
    11-13-2015 06:56 PM
  7. jefbeard911's Avatar
    IF I remember correctly, ASUS & Toshiba laptops had issues with Win10 (original) to the point that it was NOT a recommended install.

    A colleague had issues with his Toshiba laptop (we're both IT people) on Win10.
    After calling Toshiba & d/l something (I think it was a bios update), his laptop is running fine.
    You may have to get ASUS tech support on the line, they'll triage it (what legacy apps are you running / how are you setup) & recommend a remediation. Could be a peripheral driver causing issues.

    Good Luck.
    Thanks!

    Yep. I had the same issue (trackpad) with the original public release of W10. With an update sent out by MS a week or two later (I think) it was corrected. Kinda feel this should have been ironed out before the release.

    Bty, I'm using a touchscreen ASUS. A Vivobook that's 2.5 years old. Still quite good , minus the trackpad issue..:)

    Hoping the Edge browser crashes/lockups are temperary. Really trying to use it as my go to browser. Otherwise, Chome it is.
    11-13-2015 09:57 PM
  8. Jazmac's Avatar
    Thanks!

    Yep. I had the same issue (trackpad) with the original public release of W10. With an update sent out by MS a week or two later (I think) it was corrected. Kinda feel this should have been ironed out before the release.

    Bty, I'm using a touchscreen ASUS. A Vivobook that's 2.5 years old. Still quite good , minus the trackpad issue..:)

    Hoping the Edge browser crashes/lockups are temperary. Really trying to use it as my go to browser. Otherwise, Chome it is.
    Edge is awesome but it can't fight the net on its own. Grab Adguard from the net and install it. You get 14 days for free then see how Edge behaves.
    11-14-2015 01:48 PM
  9. etphoto's Avatar
    I have two devices the update install on and both work great. One is a 4.5 yr old desktop.
    11-14-2015 02:15 PM
  10. ptptpt4's Avatar
    I guess I'm not the only one having problems with an Asus laptop. I have the exact same problems with my touchpad. However, I also have some other problems that have made the laptop completely unusable. I have lost internet connectivity and cannot find a way to enable it. The drivers installed are for Windows 10, my network adapter is shown as working normally, yet somehow I have a red x on my WiFi icon and no networks are showing. The USB Charger software is showing some random errors, half of the hotkeys don't work anymore and the audio service keeps stopping only to be reenabled by Windows. This is an incredibly buggy release for such a minor update.
    11-14-2015 06:27 PM
  11. kristalsoldier's Avatar
    On my SP3, the November update is working well aside from one problem: The Mail App. It simply does not refresh and it is very irritating. Aside from that however, the update is quite good. I especially like the text reply feature and the overall stability and what I perceive to be a battery-life improvement though in this I may just be imagining things.
    11-14-2015 10:29 PM
  12. slivy58's Avatar
    I have lost internet connectivity and cannot find a way to enable it. The drivers installed are for Windows 10, my network adapter is shown as working normally, yet somehow I have a red x on my WiFi icon and no networks are showing.
    A common problem I've been noticing w/initial release and Fall Update, for me it required another PC to search for proper adaptor driver(s), download, then transfer/install via USB stick to crippled PC.
    11-14-2015 11:53 PM
  13. buddy007's Avatar
    Had to hard reset and it took a full 10 minutes to fully reboot.
    Not impressed.
    They completely messed up the boot time with windows 10. So much to a point that, I groan involuntarily to restart my system some times. Windows 8.1 was lightning quick. Win 10 takes lot of time to boot and even more to prepare the desktop. Why does MS always takes 2 steps forward and 1 step backwards?
    11-15-2015 01:08 AM
  14. TechFreak1's Avatar
    Thought I'd chime in, I have a HP Probook 4730s with a i5 2450M and 7470M dGPU running a 850 EVO SSD.

    I updated via Windows Update, so far this is what I have noticed:

    1) My display drivers and touch pad drivers were messed up, it either downloaded these or were packaged with the update. I had to delete these and reinstall them from the drivers I have.

    2) Long formatting a USB is taking much longer than before...

    3) Compression arrows, if your data is compressed via this setting:

    compression-.png

    Then you will have two arrows on every single file or folder that resides in that partition, plus they will show if you have the above box ticked:

    compression.png

    You will get the same if you use this option:

    compression-option-2.pngcompression-option.png



    Beyond these, business as usual.
    Last edited by TechFreak1; 11-15-2015 at 01:33 AM. Reason: added screenshots
    jefbeard911 likes this.
    11-15-2015 01:09 AM
  15. EspHack's Avatar
    all I can say is keep your fully working drivers saved somewhere, I experience the same with my hp envy, windows keeps installing useless drivers for the touchpad and sometimes for my graphics too, I just installed(the good ones) it through device manager and it overrides it(the bad ones), reboot and hide these bad updates and be done with it

    lets pray Microsoft realizes how hard this updating behavior makes our lives now and reconsiders (:
    jefbeard911 likes this.
    11-15-2015 01:37 AM
  16. ptptpt4's Avatar
    A common problem I've been noticing w/initial release and Fall Update, for me it required another PC to search for proper adaptor driver(s), download, then transfer/install via USB stick to crippled PC.
    I have been trying to do the very same, only for Windows to refuse to install them as a newer version was already installed. Then, after I uninstalled the said driver and tried to search for hardware changes, I get a BSOD. I cannot believe how complicated and error-inducing the upgrade process is for such a small return. If Microsoft intends to basically reinstall Windows for every one of these small incremental updates, it is going to make life very difficult for its users.
    jefbeard911 and tonyr6 like this.
    11-15-2015 04:50 AM
  17. jefbeard911's Avatar
    I have been trying to do the very same, only for Windows to refuse to install them as a newer version was already installed. Then, after I uninstalled the said driver and tried to search for hardware changes, I get a BSOD. I cannot believe how complicated and error-inducing the upgrade process is for such a small return. If Microsoft intends to basically reinstall Windows for every one of these small incremental updates, it is going to make life very difficult for its users.
    Agreed. Im about thru with MS (for many reasons other than this)

    Btw, fixed the trackpad,(no click n drag after update, slow too) by uninstalling my ASUS driver via Device Manager and rebooting. Still freakin slow to completely reboot thought...
    11-15-2015 09:11 AM
  18. halcyonboy's Avatar
    I had the same issue on my Asus n-series laptop after running the November Update. Trackpad was sluggish and barely usable.

    It looks like it has something to do with it being picked up incorrectly. Hopefully this will help.

    Go to Device Manager (WIN+X, then select device manager), find the "Mice and other pointing devices" entry and see if you have an "Asus Support Device". My trackpad was listed in this way. I uninstalled it, and then rebooted when prompted.

    When it booted up again, I typed in my password, and got a message along the lines of we are installing your trackpad, please do not reboot until this is complete. sign in happened and a few moments later I got a notice saying the trackpad was installed and that I could reboot.

    So I rebooted again and now device manager lists "Asus Touchpad" under 'mice and other pointing devices'. The trackpad is also running as expected without any hassles now. (no longer seems like the cursor is stuck in mud when you move it).

    Asus does seem to not like to link up their latest drivers to all their machines (especially the older machines). I looked in the programs and features list and Smart Gesture (their software for the trackpads is sitting at version 4.0.5, the version windows update installs). But after some digging on the asus support site, there is a much newer set of drivers and software that came out on Friday (13 November 2015). If the above mechanism doesn't work for you I would suggest downloading this newer Smart Gesture version (4.0.12) and hopefully it can help resolve this weird behavior.

    If you visit: ASUSTeK Computer Inc. -Support- Drivers and Download Smart Gesture
    You should see Smart Gesture for notebooks listed, with Windows 10 64bit and 32bit listed in the OS drop down, and with 4 versions of Smart Gesture available for installation, with v4.0.5 being the oldest version listed.

    No idea why they haven't supplied the newer builds to Windows Update, but they definitely do exist!

    Out of curiosity what Asus machine do you have?

    Otherwise I do hope the above helps sort your issue, please do let me know if it helps.
    jefbeard911 and ptptpt4 like this.
    11-15-2015 10:04 AM
  19. Krystianpants's Avatar
    How do you propose this MS fault, when you need ASUS drivers?
    ... and as the previous poster said, could be your setup.

    I'm running it on a 5 year old laptop, works very well, NOW, was not impressed with the original release.
    My Samsung laptop is so old archaeologists constantly knock on my door to get samples, and it runs windows 10 super fast and with no glitches.
    slivy58 and jefbeard911 like this.
    11-15-2015 10:13 AM
  20. slivy58's Avatar
    I have been trying to do the very same, only for Windows to refuse to install them as a newer version was already installed. Then, after I uninstalled the said driver and tried to search for hardware changes, I get a BSOD. I cannot believe how complicated and error-inducing the upgrade process is for such a small return. If Microsoft intends to basically reinstall Windows for every one of these small incremental updates, it is going to make life very difficult for its users.
    OMG not the dreaded BSOD!!!... In all seriousness I haven't seen one of those, well, like for eons.

    If I were in your shoes and exhausted every avenue to resolve I'd be inclined to do a clean/fresh install of the OS (I know a pain), I've gone that route (after upgrading first) on a couple of PCs and just used a "key finder" tool to extract key prior, may have to look into the latter as I'm not sure if anything has changed since me doing it on initial RTM release.

    I'm finding once the OS installed it hasn't been too bad (usable) with most issues related to drivers and such relatively easy to resolved (in my case), my gripe though is getting the OS to install in the first place, the Fall Update so far appears a tad better but still too much of a hit-n-miss affair, I cringe thinking about those who are not as proficient in technology having to deal with this garbage.
    11-15-2015 11:53 AM
  21. Lee B's Avatar
    I'm finding once the OS installed it hasn't been too bad (usable) with most issues related to drivers and such relatively easy to resolved (in my case), my gripe though is getting the OS to install in the first place, the Fall Update so far appears a tad better but still too much of a hit-n-miss affair, I cringe thinking about those who are not as proficient in technology having to deal with this garbage.
    I was an early adopter of Win8, and expected to find more problems than I did. It installed easily, and was stable from the get-go. It took me a little while to adopt to the UI, but once I got that down, I became a real fan. I'm part of the small minority that much prefers 8 to 7.(My office computer is still on 7, and when I use it I always feel as if I'm going back in time to something a little more primitive, even though I wrote glowing reviews of Win7 when it first came out.)

    So, I figured, why not take the plunge with Win10? I've tried twice, without much luck. I understand that an OS transition Inevitably messes stuff up here and there and requires some fixing. I'm OK with that. But both times it was the instability -- the PC stopping dead in its tracks for no apparent reason -- that drove me back to 8.1. The good news is that the downgrade worked perfectly both times, and 8.1 was as reliable as ever.

    I figured I'd wait for November and try again, but I'm seeing so many reports of upgrade and instability problems, that I'm now thinking it's better to wait till next year -- or maybe longer.
    slivy58 likes this.
    11-15-2015 12:12 PM
  22. slivy58's Avatar
    The good news is that the downgrade worked perfectly both times, and 8.1 was as reliable as ever.
    Yes MS seems to have at least got something right, can't count the times I saw "Restoring your previous versions of Windows" with the end results being "just as they were" on every count.
    11-15-2015 12:31 PM
  23. ptptpt4's Avatar
    If I were in your shoes and exhausted every avenue to resolve I'd be inclined to do a clean/fresh install of the OS (I know a pain), I've gone that route (after upgrading first) on a couple of PCs and just used a "key finder" tool to extract key prior, may have to look into the latter as I'm not sure if anything has changed since me doing it on initial RTM release.
    In the end I gave up and did in fact reset the PC, however not before reverting to the previous build, which didn't really fix the internet issue. A whole day down the drain just to get my computer in working order, great...

    After the reset I had some problems with DNS, however nothing a little tinkering couldn't fix. Now that my computer is refreshed I am in the process of installing the November update through the Media Creation Tool as it isn't showing in Windows Update anymore. Fingers crossed there won't be any issues this time.
    11-15-2015 05:57 PM
  24. slivy58's Avatar
    In the end I gave up and did in fact reset the PC, however not before reverting to the previous build, which didn't really fix the internet issue. A whole day down the drain just to get my computer in working order, great...

    After the reset I had some problems with DNS, however nothing a little tinkering couldn't fix. Now that my computer is refreshed I am in the process of installing the November update through the Media Creation Tool as it isn't showing in Windows Update anymore. Fingers crossed there won't be any issues this time.
    Just did a similar feat about 2 hours ago, upon trying to resolve a Fall Update install issue on one of my PCs I must have twerked rather than tweaked which rendered PC useless, right from the get go I performed a fresh install of the Fall Update with no activations issues whatsoever, used previously installed W8.1 key.

    Will be thinking real hard about upgrading if and when round 3 ensues, hopefully MS has things sorted out by then, truly believe they missed the mark by a mile when it comes to the "painless' part of upgrading W10.
    Last edited by Elky64; 11-15-2015 at 06:17 PM. Reason: formatting
    11-15-2015 06:16 PM
  25. jefbeard911's Avatar
    I had the same issue on my Asus n-series laptop after running the November Update. Trackpad was sluggish and barely usable.

    It looks like it has something to do with it being picked up incorrectly. Hopefully this will help.

    Go to Device Manager (WIN+X, then select device manager), find the "Mice and other pointing devices" entry and see if you have an "Asus Support Device". My trackpad was listed in this way. I uninstalled it, and then rebooted when prompted.

    When it booted up again, I typed in my password, and got a message along the lines of we are installing your trackpad, please do not reboot until this is complete. sign in happened and a few moments later I got a notice saying the trackpad was installed and that I could reboot.

    So I rebooted again and now device manager lists "Asus Touchpad" under 'mice and other pointing devices'. The trackpad is also running as expected without any hassles now. (no longer seems like the cursor is stuck in mud when you move it).

    Asus does seem to not like to link up their latest drivers to all their machines (especially the older machines). I looked in the programs and features list and Smart Gesture (their software for the trackpads is sitting at version 4.0.5, the version windows update installs). But after some digging on the asus support site, there is a much newer set of drivers and software that came out on Friday (13 November 2015). If the above mechanism doesn't work for you I would suggest downloading this newer Smart Gesture version (4.0.12) and hopefully it can help resolve this weird behavior.

    If you visit: ASUSTeK Computer Inc. -Support- Drivers and Download Smart Gesture
    You should see Smart Gesture for notebooks listed, with Windows 10 64bit and 32bit listed in the OS drop down, and with 4 versions of Smart Gesture available for installation, with v4.0.5 being the oldest version listed.

    No idea why they haven't supplied the newer builds to Windows Update, but they definitely do exist!

    Out of curiosity what Asus machine do you have?

    Otherwise I do hope the above helps sort your issue, please do let me know if it helps.
    I have a ASUS Vivobook xc202e. Its a touchscreen 13.3" .
    11-16-2015 03:03 AM

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