I was able to download all USA and Canada before. I recently tried to download Italy before I take a trip there. It tries to download, then dies and restarts and will never complete after several days. I then removed all the maps and tried to just download USA/New York. Same problem. It doesn't matter whether I try to put the maps on the SD card or in the main memory. I can download the maps successfully to a windows 10 PC on the same network. Does anybody have a solution or work-around to this problem?