1. ttsoldier's Avatar
    Prior to the AU update, my Bluetooth mouse worked fine on my SP4

    I used an ISO and did a clean install. Since then, My Dell Travel mouse WM524 does not work.

    It pairs successfully, sometimes even shows the mouse under Bluetooth in the action center as being connected. The mouse however, continuously blinks as if it is not connected.

    I've tried pairing, unpairing, removing device, uninstalling the mouse in device manager, restarting pc... Nothing works.

    Tried pairing it on my friends MacBook pro and it paired and worked fine

    Driver info for "Marvell AVASTAR Bluetooth Radio Adapter" shows Driver date as 2/5/16 and Driver Version as 15.68.9040.67.

    Is this the latest? Windows update doesn't show any updates.
    Any solutions.
    08-05-2016 11:27 AM
  2. mtf1380's Avatar
    Prior to the AU update, my Bluetooth mouse worked fine on my SP4

    I used an ISO and did a clean install. Since then, My Dell Travel mouse WM524 does not work.

    It pairs successfully, sometimes even shows the mouse under Bluetooth in the action center as being connected. The mouse however, continuously blinks as if it is not connected.

    I've tried pairing, unpairing, removing device, uninstalling the mouse in device manager, restarting pc... Nothing works.

    Any solutions.
    Sorry to say, that I have had this issue with a HP Notebook since the July switch to Windows 10 (NO driver from HP); I use a Windows BT mouse, it will pair and then loses the connection if it sits too long, or the Notebook goes to sleep. I have looked and look for a solution and as of yet, NO GO! What I have been doing is: Remove Device (unpair); wait for it to disconnect > Make the mouse discoverable > Pair (sometimes I get a pop-up window that asks that I input a code; I hit next, or cancel, to continue). This works short term, for me.

    I'm am think of going to a dongle/mouse set-up, but because I don't use that notebook very much, it hasn't been a priority.
    08-05-2016 11:40 AM
  3. ttsoldier's Avatar
    Sorry to say, that I have had this issue with a HP Notebook since the July switch to Windows 10 (NO driver from HP); I use a Windows BT mouse, it will pair and then loses the connection if it sits too long, or the Notebook goes to sleep. I have looked and look for a solution and as of yet, NO GO! What I have been doing is: Remove Device (unpair); wait for it to disconnect > Make the mouse discoverable > Pair (sometimes I get a pop-up window that asks that I input a code; I hit next, or cancel, to continue). This works short term, for me.

    I'm am think of going to a dongle/mouse set-up, but because I don't use that notebook very much, it hasn't been a priority.
    Uninstalled and reinstalled the Bluetooth adapter in device manager. Works now. Phew
    mtf1380 likes this.
    08-05-2016 12:43 PM
  4. mtf1380's Avatar
    Uninstalled and reinstalled the Bluetooth adapter in device manager. Works now. Phew
    Some guys have all the luck:)
    ttsoldier likes this.
    08-05-2016 01:49 PM

Similar Threads

  1. Hello, Instagram on Windows 10 Mobile doesn't have Instagram Stories?
    By Windows Central Question in forum Ask a Question
    Replies: 13
    Last Post: 08-07-2016, 08:54 AM
  2. Replies: 5
    Last Post: 08-05-2016, 11:47 PM
  3. need intrnet explorer for windows 10
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 08-05-2016, 09:59 AM
  4. Microsoft will pay up to $15,000 for finding a Remote Code Execution issue in Edge
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 08-05-2016, 09:42 AM
LINK TO POST COPIED TO CLIPBOARD