1. gwinegarden's Avatar
    I have purchased an Insignia Flex 8 tablet and updated it to 14393.187. Every few minutes, I lose the WiFi connection. First, it hangs and then I get an error saying that it is connected to the router but there is no internet!

    I am not having any issues with my 650 or my Surface 2. I'm wondering if any others are seeing WiFi issues on this version or if I have to return the tablet. I have already had to return one as it kept powering off
    09-26-2016 03:49 PM
  2. ven07's Avatar
    Did you try resetting the device?
    abhishek singh21 likes this.
    09-26-2016 03:58 PM
  3. gwinegarden's Avatar
    09-27-2016 08:35 AM
  4. Ejay Lozano's Avatar
    Try restarting your router or change wifi locations
    09-27-2016 08:36 AM
  5. gwinegarden's Avatar
    Tried that, as well. I had typed a long response and lost the connection

    The short version of it is that it, definitely, seems to be a tablet issue. As I indicated, I have no issues with other devices, the only differences is the version of Windows between the tablet and the others. Speed on my S2 and 650 is about 3 times faster from the same location. So, I think this model has a crappy WiFi antenna or some other issue.
    ven07 likes this.
    09-27-2016 05:56 PM
  6. Ejay Lozano's Avatar
    Delete the WiFi connection you usually connect with. Reconnect the connection with and reenter the password. I had to do that on my L830 and it connected back up just fine.
    09-28-2016 03:03 AM
  7. Chintan Gohel's Avatar
    Tried that, as well. I had typed a long response and lost the connection

    The short version of it is that it, definitely, seems to be a tablet issue. As I indicated, I have no issues with other devices, the only differences is the version of Windows between the tablet and the others. Speed on my S2 and 650 is about 3 times faster from the same location. So, I think this model has a crappy WiFi antenna or some other issue.
    tried reinstalling the driver for wifi? My surface 3 had that issue but reinstalling it worked
    abhishek singh21 likes this.
    09-28-2016 08:24 AM
  8. BenIsCool's Avatar
    Forget the wifi connection and reconnect it.
    Chintan Gohel likes this.
    09-29-2016 05:38 AM

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