1. dmagic17's Avatar
    Set up My Commute for the first time yesterday and it was working fine. The live tile even updated this morning (granted, it's Sunday, but I was still happy to see it). When I clicked the tile I got a message that said something like "My Commute is not compatible with your SIM." It then disappeared from my homescreen and phone completely. I uninstalled and reinstalled Drive + and it installed with everything except for My Commute. Any ideas?

    01-05-2014 05:24 PM
  2. YoDaMic's Avatar
    Reboot your phone. Had the same problem and a power cycle fixed it.
    01-05-2014 09:51 PM
  3. dmagic17's Avatar
    Nice thanks - Now to figure out why it won't update traffic/travel time...
    01-06-2014 09:46 AM
  4. YoDaMic's Avatar
    I have that same problem once in a while too. Patience is my only answer for that lol. Most of the time it works sometimes not. I'm wondering if this is more on point in areas with higher congestion as opposed to where I live (less than 100,00 residents).
    01-06-2014 04:54 PM
  5. dmagic17's Avatar
    I commute in a pretty congested area. For the commute home it says "blocked" and doesn't update.

    01-10-2014 04:46 PM
  6. YoDaMic's Avatar
    Interesting. I've never seen blocked just unable to update. Hope you get this fixed.
    01-11-2014 01:14 AM
  7. neogodless's Avatar
    I am having this issue. (Just put in an Airvoice SIM last night.) So I rebooted, then uninstalled and reinstalled, and I still don't see it listed. Is there a specific order of operations to restore it?
    08-15-2014 10:55 AM
  8. neogodless's Avatar
    Once my SIM was activated and I added 30 days to my AirVoice plan, it started working.
    08-25-2014 02:58 PM

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