2520 Power Keyboard Keys Stop Working

[Casl4V]

Our power keyboard return and backspace keys have stopped working...every other key is fine. Anyone else run into this or similar issue? It doesnt appear that there is any physical damage.

 

[EzraWard]

I hate to post without giving real help, but I received my second power keyboard this week with a funky spacebar key and other issues. I really don't think that the actual keyboard components are super-high quality.

 

[Casl4V]

Ugh! At least I know some others have issues. I'll contact Nokia and see if I can get a replacement.

 

[Hazim Abujbara]

I have the same issue two letters have stopped functioning on my power keyboard as well. I will contact Nokia and ask for a replacement.

 

[daelumia]

Did you have any luck? I had a key stop working today...

 

[captor8]

Please share if there is any resolution other than talking to Nokia. Most of keys stopped working for me.

 

[daelumia]

I finally sent mine in and received a warranty replacement.

 

[LZSchneider]

This thread... http://forums.windowscentral.com/no...de-nokia-power-keyboard-su-42-a-new-post.html

...should help you guys with nonfunctioning Nokia Power Keyboards. There's two posts with photos and a couple of members have posted step by step guides on how to open the keyboard up and firmly reattach the cables. I mean, it's worth a shot trying to fix it yourself as opposed to going without a keyboard for a few days. Cheers.

Edit: Added missing thread link.

 

[daelumia]

Is there a link missing? My warranty replacement stopped working over the weekend. It still charges, but neither the buttons nor the touchpad work. Help!!!

Edit: Found it here: http://forums.windowscentral.com/nokia-lumia-2520/328666-inside-nokia-power-keyboard-su-42-a.html