1. Paul David O's Avatar
    Lumia 920 running Preview for Developers.
    Update to WP8.1 worked fine but despite multiple attempts, trying to install WP8.1 Update 1 always results in error 0x80070002 despite multiple attempts over multiple days.
    Anyone else seeing this problem? Any tips for resolution?
    I'll post here if I find a solution.
    08-08-2014 04:20 AM
  2. Paul David O's Avatar
    I did a reset on the phone (normal reset, did not use Nokia restore to downgrade from WP8.1) and after that Update 1 installed properly (via developer preview).
    08-10-2014 12:57 PM
  3. TechFreak1's Avatar
    When you say a normal reset, you mean a hard reset?
    08-10-2014 01:15 PM
  4. Moe920's Avatar
    I'm having the same issue too
    08-13-2014 09:16 AM
  5. Moe920's Avatar
    okay just tried it and I got update 1 now. Unfortunately I had to do the hard reset (Settings > About > scroll to bottom and reset your phone) the process was not smooth though -_- some settings did not restore even though they were backed up some of the issues I encountered : start screen is about 60% correct, my texts messages are gone, during the restore process when I was on WIFI I couldn't restore my phone cause it gave me an error "Couldn't connect" to my MS account SO I had to hard reset the phone again and do the restore using my mobile data and for some reason it worked. I manually backed up my pics and video on my pc...not the end of the world but still annoying. but the Folder update is cool I like it! also noticed some minor IE improvements when browsing mobile web sites.
    08-30-2014 10:31 AM

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