1. chewfat's Avatar
    I have a Lumina 820 phone. Decided to downgrade from DP using the Nokia tool in order to upgrade to Cyan via ATT. The upgrade to Cyan went well except for one thing. I noticed that when I connect using Bluetooth to an external speaker or to the car, and I then try to run the music app, it crashes. The Podcast app loads but hangs when I try to play something via Bluetooth. I then turn off the Bluetooth and soft reboot the 820. Now the music and Podcast app work through the phone speaker just fine. Only until I try to connect to a device via Bluetooth do I have problems. Worked fine when I had DP before the move to Cyan.
    I am tempted to go ahead and install the DP (GDR1) to see if it fixes the Bluetooth problem.
    Any other ideas?
    09-05-2014 02:39 PM
  2. AV2RY's Avatar
    Hard reset. Or install DP again
    09-05-2014 03:14 PM
  3. chewfat's Avatar
    Thanks AV2RY.
    When I did the upgrade to Cyan, I did do a hard reset at the time. Just installed DP again and Bluetooth is now working. Hope I won't have to downgrade again to go to denim.
    AV2RY likes this.
    09-05-2014 04:14 PM

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