1. andynew89's Avatar
    Hi all
    I save all of my contacts in Outlook account and not on sim card after hard reset my phone only gets some of my contacts but if I open Outlook on my PC all contacts are there. I just don't understand why my phone doesn't retrieve all of them.
    11-14-2014 03:50 PM
  2. her3814's Avatar
    Try onto the contacts app in your phone finding if there's some option misconfigured under "Filter contacts" options... Maybe that's the problem... You should try too forcing a sync into the accounts settings..
    Enviado desde mi Windows Phone usando Tapatalk
    andynew89 likes this.
    11-14-2014 03:52 PM
  3. Madeye234's Avatar
    Why are your contacts loose?
    11-14-2014 03:52 PM
  4. andynew89's Avatar
    Try onto the contacts app in your phone finding if there's some option misconfigured under "Filter contacts" options... Maybe that's the problem... You should try too forcing a sync into the accounts settings..
    Enviado desde mi Windows Phone usando Tapatalk
    "Filter contacts" was the first thing I've checked :-)
    Forcing Microsoft account to sync helped.
    Thanks
    Laura Knotek likes this.
    11-15-2014 02:44 AM
  5. her3814's Avatar
    Supposed you did that.. But anyways prefered not to jump over any step that could help... Glad it worked.. 👍
    Enviado desde mi Windows Phone usando Tapatalk
    11-15-2014 11:29 AM

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