1. Mahmoud Takriti's Avatar
    Please Help me :( I am trying (Restart my phone, remove battery and sim card and sd card, also soft rest by press "Down Volume + Power", rest from settings, hard rest by press "Down Volume + Power then press with hold on Down Volume then After see big mark press in this order Up Volume, Down Volume, power, and Down Volume", and Last use (Lumia Recovery Software Tools) but after download 1.5 GB show me a messeage "Your Devices not support!!")

    Please help me, I can't open any application, because it is restart when I am trying open any thing, and I can't send or Receive calls and SMS

    Note: My device is Nokia Lumia 520 with Windows Phone 8.1
    12-18-2014 12:48 AM
  2. Mukul Anand's Avatar
    Well.. its a big problem you see.. Have you tried to contact nokia care?
    Mahmoud Takriti likes this.
    12-18-2014 03:11 AM
  3. Harrie-S's Avatar
    Can you go to SETTINGS <> about there you can RESET your phone.
    12-18-2014 03:18 AM
  4. Mahmoud Takriti's Avatar
    Well.. its a big problem you see.. Have you tried to contact nokia care?
    Yes I am going to Nokia Care and I hope they solve my problem
    12-18-2014 07:25 AM
  5. Mahmoud Takriti's Avatar
    Can you go to SETTINGS <> about there you can RESET your phone.
    I do that and it is faild

    After do that it is just restart phone without reset any thing
    12-18-2014 07:26 AM
  6. Mahmoud Takriti's Avatar
    Thank you all :)

    My problem is solved by Nokia Care, And they tell me that the problem is in hardware not in software, and after change the motherboard of my phone, it is working again :)
    Laura Knotek likes this.
    12-23-2014 11:34 PM

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