Why can't I add my Hotmail and Outlook email accounts to the same phone?

John Edwards13

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Mar 13, 2015
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I use my Hotmail account as my Microsoft account, but I also have an Outlook.com email account too. I successfully added the Hotmail email account to my phone but it won't let me add the outlook one...
 

ven07

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Jan 27, 2014
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What message do you receive when trying this?

Soft reset the phone, go to email+acc, tap on "add an acc", select outlook and follow instructions
 

jsooney

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Mar 27, 2014
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I have an Outlook and Office365 account on my phone, but when I try to add another Outlook account it fails. When I try to add an account it says it is going to take me to Outlook.com "to authorize Windows Phone to access your account", whatever that means. When I hit connect it just goes back to the same message and doesn't do anything useful. I don't need it, I was just trying to see what the OP was talking about.
 

ven07

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Another way to approach this.. Go to login.live.com, sign in, open manage aliases and add a new one.. Just follow the instructions
 

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