06-16-2014 06:19 AM
258 ... 7891011
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  1. NilsH's Avatar
    •Country bought from: Germany
    •Unlocked? Yes
    •Color: Black
    •Charging Method: Nokia wall charger
    •Portico updated? Yes
    •Carrier: Fonic
    •Heavy usage? No
    •Occasional overheating? No
    •Skype user? Rarely
    •Gmail user? No
    •Nokia Maps / Drive user? Rarely
    •Inconsistencies in battery life? No

    Resets itself 3-5 times / day. Waits for me to enter SIM pin code ==> can not take incoming calls :(
    03-24-2013 04:02 PM
  2. Jaripi's Avatar
    •Country bought from: Germany

    Resets itself 3-5 times / day. Waits for me to enter SIM pin code ==> can not take incoming calls :(
    Why you do not disable PIN code check ? (settings - applications - phone - SIM security - disable)... and you could try to disable Wi-Fi (settings - Wi-Fi) and use it only when you really need it - it should prevent restarts ... and the best what you can do, update your firmware to 1232.5957.1308.0001 (rm-821 DE CV) - it should fix it ...
    03-24-2013 04:20 PM
  3. Yusuf Nazami's Avatar
    Country bought from: USA
    Unlocked? NO
    Color: CYAN
    Charging Method: Usually Wired through power outlet
    Portico updated? Yes
    Carrier: AT&T
    Heavy usage? No
    Occasional overheating? Yes
    Skype user? Yes
    GMail user? No
    Nokia Maps / Drive user? Yes
    Inconsistencies in battery life? Yes, only one background task.
    It started freezing recently 2-3 time a day from 3/22, and have to soft reset it through volume and power button.
    03-24-2013 11:20 PM
  4. Neo Nuke's Avatar
    Country bought from: USA
    Unlocked? No.
    Color: Red
    Charging Method: Usually wireless
    Portico updated? yes
    Carrier: AT&T
    Heavy usage? Sometimes
    Occasional overheating? Yes
    Skype user? Yes, but hardly use, still runs in background
    Gmail user? yes. barely.
    Nokia Maps / Drive user? Yes. But Here Drive is turned off in background
    Inconsistencies in battery life? All the time
    03-24-2013 11:56 PM
  5. 19kev98's Avatar
    •Country bought from: Phone is from Hong Kong but bought from US online retailer. Bought 3/17/13
    •Unlocked? Yes
    •Color: Grey
    •Charging Method: Nokia wall charger
    •Portico updated? Yes
    •Carrier: Used on T-Mo US
    •Heavy usage? So-So depends.
    •Occasional overheating? No.
    •Skype user? Rare Occasions
    •Gmail user? Yes.
    •Nokia Maps / Drive user? Rare Occasions
    •Inconsistencies in battery life? No
    Been restarting two to three times daily.
    03-25-2013 12:08 AM
  6. beepbeep_14's Avatar
    •Country bought from: Australia
    •Unlocked? Yes
    •Color: White
    •Charging Method: Nokia wall charger
    •Portico updated? Yes
    •Carrier: Vodafone Australia
    •Heavy usage? Sometimes.
    •Occasional overheating? Yes.
    •Skype user? Yes. Seldom use but running in the background.
    •Gmail user? Yes.
    •Nokia Maps / Drive user? Rare Occasions
    •Inconsistencies in battery life? No

    After upgraded to Portico, with 4G as the highest connection speed setup. The phone restarts randomly for 2 to 3 times a daily during daytime. Especially between 11am and 4pm.

    However the reboot seems not to happen during weekend. Vodafone Australia doesn't have 4G (3.5 G is the highest speed). It'll still connect to 3.5G with 4G setup.

    The random restart will not happen when 3G is set to highest connection speed instead.
    03-25-2013 12:36 AM
  7. kaka_ahmad's Avatar
    Country bought from: Indonesia
    Unlocked? Yes
    Color: White
    Charging Method: Usually USB (Nokia Wall Charge), sometimes I charge with USB from PC
    Portico updated? Yes
    Carrier: -
    Heavy usage? No, moderate to light usage
    Occasional overheating? Yes, when playing games or chatting using Whats App / Line / WeChat
    Skype user? No (I install it, but never used)
    Gmail user? Yes
    Nokia Maps / Drive user? Yes
    Inconsistencies in battery life? No (when playing games, its drop quickly)

    When using chatting application like Whats App, Line, WeChat, WNM Live, and sometimes playing games (its just happened 1 time this day), its freeze, then restarted
    03-25-2013 01:34 AM
  8. FreakboyZA's Avatar
    Country bought from: South Africa
    Unlocked? Yes
    Color: Black
    Charging Method: Usually wireless
    Portico updated? Yes
    Carrier: MTN
    Heavy usage? No, Moderate.
    Occasional overheating? Yes
    Skype user? No
    Gmail user? No
    Nokia Maps / Drive user? Yes
    Inconsistencies in battery life? Yes
    03-25-2013 04:43 AM
  9. NickMon68's Avatar
    • Country bought from: UK
    • Unlocked? NO
    • Color: Both Black and Yellow
    • Charging Method: Lead with power
    • Portico updated? No
    • Carrier: Vodaphone
    • Heavy usage? No
    • Occasional overheating? Only if playing a game
    • Skype user? No
    • Gmail user? Yes
    • Nokia Maps / Drive user? No
    • Inconsistencies in battery life? Yes
    03-26-2013 07:46 AM
  10. sp8y's Avatar
    * Country bought from: UK
    * Unlocked? YES
    * Colour: Cyan
    * Charging Method: Standard USB wall charger
    * Portico updated? Yes
    * Carrier: giffgaff
    * Heavy usage? No
    * Occasional overheating? No
    * Skype user? No
    * Gmail user? No
    * Nokia Maps / Drive user? No
    * Inconsistencies in battery life? Yes - one occasion when battery almost fully drained within 7 hours when mostly on standby.

    My freezing problem appears to be down to wifi - when wifi is set to stay on when screen is off the phone (Lumia 820) will fail to come out of standby & needs a soft reset to revive itself. When on charge with wifi on it has also froze.
    Turning wifi off & running just on mobile data the issue hasn't returned.

    Edit - well it turned itself off again during the night and wifi was off and phone not on charge!
    Last edited by sp8y; 03-27-2013 at 01:52 AM.
    03-26-2013 09:06 AM
  11. Cristian84's Avatar
    Country bought from: Germany
    Unlocked? Yes
    Color: Black
    Charging Method: regular USB cable
    Portico updated? Yes
    Carrier: Orange
    Heavy usage? No
    Occasional overheating? Yes
    Skype user? No
    Gmail user? No
    Nokia Maps / Drive user? Yes on maps, no on drive (issues still occurred with these apps uninstalled)
    Inconsistencies in battery life? No
    03-28-2013 01:50 PM
  12. Ali Rahman1's Avatar
    my nokia 620 often freezes when unlocking my phone for use. There is no touch response so i have to press lock button again and unlock again. It does also rarely restarts too.
    03-28-2013 02:11 PM
  13. npoe's Avatar
    Country bought from: Mexico
    Unlocked? No
    Color: Black
    Charging Method: USB
    Portico updated? Yes
    Carrier: TELCEL
    Heavy usage? No
    Occasional overheating? Yes, while browsing
    Skype user? Yes
    Gmail user? No
    Nokia Maps / Drive user? No
    Inconsistencies in battery life? No

    My Lumia usually freezes around 11 am and after using Skype for Messenger messaging with friends.
    03-29-2013 10:59 AM
  14. Buzea Cristian's Avatar
    Country bought from: Switzerland
    Unlocked? No
    Color: White
    Charging Method: USB
    Portico updated? Yes
    Carrier: no
    Heavy usage? No
    Occasional overheating? Yes
    Skype user? no
    Gmail user? Yes
    Nokia Maps / Drive user? yes
    Inconsistencies in battery life? No
    03-31-2013 04:13 AM
  15. Andrew Boland's Avatar
    Country bought from: Ireland
    Unlocked? No
    Color: Black
    Charging Method: USB
    Portico updated? Don't Know
    Carrier: O2
    Heavy usage? No
    Occasional overheating? No
    Skype user? Yes
    Gmail user? Yes
    Nokia Maps / Drive user? Yes
    Inconsistencies in battery life? Yes - rebooting at random and battery dropping from 90s% to 20s%
    04-01-2013 11:55 AM
  16. Deepti Sambhani's Avatar
    •Country bought from?UK
    •Unlocked?No
    •Color? Yellow
    •Charging Method?USB plug into electrical outlet/ connected to laptop
    •Portico updated? No
    •Carrier? EE
    •Heavy usage? No
    •Occasional overheating? yes
    •Skype user? yes
    •Gmail user? yes
    •Nokia Maps / Drive user? no
    •Inconsistencies in battery life? Sometimes
    04-02-2013 09:05 AM
  17. Ignotum666's Avatar
    Country bought from: Chile
    •Unlocked? No
    •Color: Black
    •Charging Method: Wireless
    •Portico updated? Yes
    •Carrier: Entel
    •Heavy usage? SI
    •Occasional overheating? No
    •Skype user? no
    •Gmail user? yes
    •Nokia Maps / Drive user? yes
    •Inconsistencies in battery life? No
    04-02-2013 09:28 AM
  18. rsud7's Avatar
    Country bought from: USA
    Unlocked? No
    Color: Black
    Charging Method: Wired
    Portico updated? Yes
    Carrier: AT&T
    Heavy usage? No
    Occasional overheating? Yes (while using HERE Maps)
    Skype user? No
    Gmail user? Yes
    Nokia Maps / Drive user? Yes
    Inconsistencies in battery life? No
    04-02-2013 10:02 AM
  19. revfast's Avatar
    Country bought from: USA
    Unlocked? NO
    Color: CYAN
    Charging Method: nokia wireless pad
    Portico updated? Yes/1308
    Carrier: AT&T
    Heavy usage? Yes
    Occasional overheating? Yes
    Skype user? Yes
    GMail user? No
    Nokia Maps / Drive user? Yes
    04-02-2013 11:00 AM
  20. Saravana Raj R's Avatar
    Country bought from: India
    Unlocked? : Yes
    Color: Black
    Charging Method: Always Wired.
    Portico updated? : Yes (preinstalled at the time of buy)
    Carrier: Aircel
    Heavy usage? : Mostly no... But at times Yes
    Occasional overheating? : Yes. Almost always
    Skype user? : No
    Gmail user? : Yes
    Nokia Maps / Drive user? : Yes.
    Inconsistencies in battery life? : Yes
    04-02-2013 12:11 PM
  21. nelliep's Avatar
    If you are trying to work out why this is happening...don't bother! Just go to Nokia Care and get them to sort it out. I had a new motherboard put into my phone. When I got it back I restored it to exactly the state it was before. Not one reboot since and it has been over a month now. BTW it took several visits to Nokia and each time I took it back to them in its shutdown state to prove that it would not restart without a soft reset. This is almost certainly not a software issue.
    04-03-2013 01:52 AM
  22. earl_z's Avatar
    Country bought from: USA
    Unlocked? No
    Color: Black
    Charging Method: Wireless and wired
    Portico updated? Yes
    Carrier: AT&T
    Heavy usage? Email and web browsing mostly
    Occasional overheating? Yes
    Skype user? No
    Gmail user? No
    Nokia Maps / Drive user? Yes
    Inconsistencies in battery life? Yes

    This is my second 920. The first one bricked because of an update that didn't get applied properly after Portico. My second and current phone was working fine until last Saturday. I used Nokia drive beta on a trip and it locked up after 2.5 hours of use. I performed a soft reset (Vol down/power 15 sec) and it would randomly boot up but still freeze. After many resets, I finally got it up long enough to uninstall Drive beta. My phone works now but still locks up! :( It sucks because I use this phone as my work phone and I depend on it working.
    04-03-2013 11:12 AM
  23. hamzie11's Avatar
    Hey guys, for those of you who had a phone which would randomly shut down - did the gdr2 update fix that problem?

    I dont suffer from it, but just curious
    04-03-2013 08:49 PM
  24. Mysh_kin's Avatar
    Country bought from: Australia
    Unlocked? No
    Color: Black
    Charging Method: Nokia wall charger
    Portico updated? Yes
    Carrier: Vodafone
    Heavy usage? light to moderate
    Occasional overheating? No
    Skype user? No
    Gmail user? Yes
    Nokia Maps / Drive user? No
    Inconsistencies in battery life? Yes

    Am on my third Lumia 820, the touch screen died in the first one after 4 weeks, then got a refurbished one from vodafone with a non- working flash and constant reboots, now back on a brand new-from-the-box one and after 2 days I am experiencing 3-4 reboots a day.
    04-08-2013 12:32 AM
  25. tomdh76's Avatar
    Country bought from: Netherlands
    Unlocked? No
    Color: black
    Charging Method: wireless
    Portico updated? yes
    Carrier: T-mobile
    Heavy usage? no
    Occasional overheating? no
    Skype user? no
    Gmail user? no
    Nokia Maps / Drive user? no
    Inconsistencies in battery life? no

    Second lumia 920, similar problem with the first one
    04-08-2013 04:01 AM
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