12-18-2013 08:59 AM
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  1. drakonnan1125's Avatar
    drakonnan1125
    Hey! New to the forums here... My Lumia 1020 is acting up. The device powers up, and the TOUCH aspect of the screen works, it receives calls etc... but there is not DISPLAY. The screen remains completely off. I've tried multiple power off and ons, as well as holding the power button and down volume at the same time... Anyone have an idea of what I should do? Thanks!!
    12-17-2013 06:13 PM
  2. DBDev's Avatar
    DBDev
    You could try to hard reset it with the buttons: How to Hard Reset the Nokia Luma 1020 (if it Becomes Unresponsive)(Video) - TheUnlockr TheUnlockr But that will delete all data on your phone. Otherwise you could contact Nokia or change the display.
    12-18-2013 08:59 AM
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