Time Reset On Every Restart! Lumia 1520/820

[Raphael Tokmakjian]

Hi Guys
I'm having this annoying problem every time I restart my Lumia 1520 or 820 My time is resetting to 5:30 AM & Year 1970

All of my Exchange emails stop working, most of the applications doesn't work because of it

I tried multiple solution but without any luck

1- I tried to set the time manually but again every time I restart the time changes
2- I tried to switch off WiFi and restart again same problem happens
3- I did a factory reset without any luck issue still exists!

Anyone faced such issue? if you can help me solve this problem I'll be grateful

 

[anon(7900571)]

you can also try this :- go to phone settings->date+time->turn on set automatically
if that doesn't help try to do a soft reset by holding volume down button + power button at the same until your phone vibrates and reboot.

 

[Raphael Tokmakjian]

I Did that, didn't work...

And I just found the solution, Switch the data connection to 3G or 2G
Do a soft reset making sure your WiFi is off
The phone restarts then the time is properly updates, its seems Nokia is reading the time from the Cellular network and on 4G the time was wrong

you can also try this :- go to phone settings->date+time->turn on set automatically
if that doesn't help try to do a soft reset by holding volume down button + power button at the same until your phone vibrates and reboot.

 

[anon(7900571)]

I Did that, didn't work...

And I just found the solution, Switch the data connection to 3G or 2G
Do a soft reset making sure your WiFi is off
The phone restarts then the time is properly updates, its seems Nokia is reading the time from the Cellular network and on 4G the time was wrong

4G isn't available in my country , so I can not say on that but glad this issue is fixed :smile:

 

[Morpheus Phreak]

I Did that, didn't work...

And I just found the solution, Switch the data connection to 3G or 2G
Do a soft reset making sure your WiFi is off
The phone restarts then the time is properly updates, its seems Nokia is reading the time from the Cellular network and on 4G the time was wrong

I would contact your carrier and let them know that their cell tower is somehow not sending out a proper timecode.

 

[Raphael Tokmakjian]

I am in the carrier, and an employee of the carrier
I already notified them!

 

[anon(7900571)]

I am in the carrier, and an employee of the carrier
I already notified them!

great hopefully they fix this up

 

[Will6371]

you can also try this :- go to phone settings->date+time->turn on set automatically
if that doesn't help try to do a soft reset by holding volume down button + power button at the same until your phone vibrates and reboot.

Funny you suggest a soft reset because after every soft reset you have to reset the time and date.

 

[anon(7900571)]

Funny you suggest a soft reset because after every soft reset you have to reset the time and date.

Because of this soft reset I thought it might fix the issue and will save the time

 

[Will6371]

Because of this soft reset I thought it might fix the issue and will save the time

No sorry you misunderstood me, yes you are right that a soft reset is the best place to start if you want to sort a problem. I should have said it is ironic that to try fixing a problem with the time not updating he has to do something that make the time wrong.

It should also be noted that after a soft reset it is advisable to restart the phone in the normal way as sometimes a soft reset stops the tiles updating.