1. jignesh_pithia's Avatar
    I had installed windows preview a while again, but never got any upgrade. yesterday i saw a msg on my phone that an update is available, so i updated it. it took more than an hour to upgrade. then i realised that it has upgraded to windows 10 insider preview 10549. but now i have no internet on my phone. no 4G, no WiFi. when i go to setting for cellular data, i cam not able to click on "Cellular data" and for WiFi, i am not able to turn on WiFi.
    Even i tried to do a soft reset (power + volume down), but that opens some messaging app. even the regular shutdown and power up does not work properly.
    What should i do now? please help.
    10-23-2015 10:22 AM
  2. xandros9's Avatar
    1. Factory reset the phone in settings

    2. if that don't work, use the Windows Device Recovery Tool

    both methods will erase data
    10-23-2015 10:25 AM
  3. jignesh_pithia's Avatar
    i backed up all my data, and did a Factory Reset from inside Settings.
    Now its fine.
    xandros9 likes this.
    10-23-2015 06:41 PM

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