920 4g and WiFi not working after windows 10 insider preview 10549 update

jignesh_pithia

New member
Oct 23, 2015
4
0
0
Visit site
I had installed windows preview a while again, but never got any upgrade. yesterday i saw a msg on my phone that an update is available, so i updated it. it took more than an hour to upgrade. then i realised that it has upgraded to windows 10 insider preview 10549. but now i have no internet on my phone. no 4G, no WiFi. when i go to setting for cellular data, i cam not able to click on "Cellular data" and for WiFi, i am not able to turn on WiFi.
Even i tried to do a soft reset (power + volume down), but that opens some messaging app. even the regular shutdown and power up does not work properly.
What should i do now? please help.
 

xandros9

Active member
Nov 12, 2012
16,107
0
36
Visit site
1. Factory reset the phone in settings

2. if that don't work, use the Windows Device Recovery Tool

both methods will erase data
 

Members online

Forum statistics

Threads
323,307
Messages
2,243,610
Members
428,056
Latest member
Carnes