1. Jcmg62's Avatar
    Hi All, hoping you can help me.

    I have an old HTC 7 trophy. I borrowed it to a family friend a few months back and she created a pin to lock the phone. When she handed it back to me she forgot to unlock the phone and now she cant remember the pin.

    Any suggestions on how I can unlock/reset the phone?
    07-13-2014 03:43 AM
  2. anon(8150199)'s Avatar
    Ask the carrier for the PIN, they might charge you a little.
    07-13-2014 04:45 AM
  3. xandros9's Avatar
    Ask the carrier for the PIN, they might charge you a little.
    Why would the carrier know the PIN?!


    Here, HTC 7 Trophy hard reset
    Jcmg62 likes this.
    07-13-2014 01:22 PM
  4. hprvez's Avatar
    They know the default pin&puk of every sim
    07-13-2014 01:35 PM
  5. ShreyansShah's Avatar
    In India, we can get PIN n PIN2 from carrier.
    07-13-2014 01:35 PM
  6. anon(8150199)'s Avatar
    Why would the carrier know the PIN?!


    Here, HTC 7 Trophy hard reset
    I got into the same problem myself years ago.
    Jcmg62 likes this.
    07-13-2014 07:52 PM
  7. switch side method's Avatar
    Use the Nokia software recovery tool. That will reset the phone to windows 8.0 as factory setting
    07-13-2014 09:09 PM
  8. anon(8150199)'s Avatar
    Use the Nokia software recovery tool. That will reset the phone to windows 8.0 as factory setting
    AFAIK, PIN is stored on the SIM card, not the phone (and as long as the OP doesn't confuse between the PIN in the SIM card and the passcode on the phone!)
    ShreyansShah likes this.
    07-14-2014 01:45 AM
  9. Jcmg62's Avatar
    Thanks Guys, all good suggestions. I'll give it a go and see how I get on
    07-14-2014 11:55 AM
  10. Jcmg62's Avatar
    I got into the same problem myself years ago.
    This worked perfectly thanks. My daughter had put a pin on the phone and I had no way of getting into to the settings to reset it. Can't thank you enough mate :-)
    anon(8150199) likes this.
    07-14-2014 12:03 PM

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