10-07-2014 11:00 PM
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  1. Plimbob's Avatar
    Plimbob
    To keep from possibly loading the same problem over again, should you delete all apps and email accounts off the phone prior to using the NRT? Then set the phone up from scratch?

    I have a serious issue with an email account using way too much data, I have tried everything so Nokia is suggesting this action in an attempt to resolve.

    Thanks for the feedback.
    10-07-2014 10:56 PM
  2. WanderingTraveler's Avatar
    WanderingTraveler
    Backup first, just in case. Then, set up the phone from scratch again.

    Yeah, this process sounds about right.
    10-07-2014 11:00 PM
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