1. Victor Harshman's Avatar
    I'm having a problem with the Lumia Cinemagraph app
    When I go to launch the camera in the app I keep getting error msg.

    "The system cannot find the file specified ( Exception from H res"

    Then the msg runs out of room on the page.

    Sub msg

    "Stacktrace:
    Windows.Devises.Sensor.Accelerometer.getDefault()
    at Cinemagraph.ViewFinderPage..ctor()

    Have Icon running Denim

    Help I love this app.
    Vic
    03-03-2015 11:35 PM
  2. Scienceguy Labs's Avatar
    Wow. Have you ever used the Windows Phone Recovery Tool before? If not, it's very easy. Just search for it on Bing or whatever, download, and follow the instructions. Hopefully, reflashing the OS will solve your problems. Good luck. :)
  3. ven07's Avatar
    Uninstall the app and reinstall.. see if that helps first
    Laura Knotek likes this.
    03-04-2015 02:00 PM
  4. Victor Harshman's Avatar
    Yes I did that. I'll try it again.
    Thanks
    03-04-2015 06:49 PM
  5. Victor Harshman's Avatar
    Reinstalled for a second time no luck.
    03-04-2015 06:59 PM
  6. Scienceguy Labs's Avatar
    Have you uninstalled the app, then completely powered your device off and on? Then reinstall.
    Laura Knotek likes this.
    03-04-2015 07:16 PM
  7. Victor Harshman's Avatar
    It still does the same thing. Also I noticed my screen rotation is not working in some apps.
    wp_ss_20150305_0002.jpg
    Trying to attach a screen shot.
    Thanks for your help
    03-05-2015 08:17 PM
  8. Scienceguy Labs's Avatar
    Wow. Have you ever used the Windows Phone Recovery Tool before? If not, it's very easy. Just search for it on Bing or whatever, download, and follow the instructions. Hopefully, reflashing the OS will solve your problems. Good luck. :)
    03-05-2015 09:32 PM
  9. Victor Harshman's Avatar
    Thanks I used the Lumia recovery tool and it fixed all the problems I was having. (Backed up all my stuff and it was all there when it finished)
    I love this site because of all the great people that are willing help others.
    Thanks again.
    Victor
    ven07 likes this.
    03-06-2015 08:43 PM
  10. ven07's Avatar
    Thanks for reporting back. Kudos to Scienceguy :D
    03-09-2015 11:51 AM

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