1. WPCentral Question's Avatar
    Cannot get Surface Pro 3 to recognize my printer. It is a HP Officejet J3680. When I run "Add a device" from the "Change PC Settings" menu, I get a "No devices found" response. I am using a 2.0 usb cable that I am plugging into a 3.0 port. Is that a problem? Whenever I plug the cable into the 3.0 port on the computer, I get a "ding" that indicates that the computer recognizes that something has been plugged into that port.
    05-15-2015 12:28 PM
  2. Funky Cricket's Avatar
    Install the HP driver software, then plug in the printer per the directions provided by HP. Let us know if this works.
    05-15-2015 02:57 PM

Similar Threads

  1. Bought Surface 3 - Regrettably returned.
    By roop27 in forum Microsoft Surface Laptop
    Replies: 47
    Last Post: 05-20-2015, 03:51 PM
  2. Are they going to fix the loading problem for the 1020 Home Screen?
    By Raymond Franco in forum Windows Insider Program
    Replies: 2
    Last Post: 05-16-2015, 05:40 AM
  3. How can I get my Surface Pro 3 to boot from the USB drive?
    By cpgregorio in forum Microsoft Surface Pro
    Replies: 1
    Last Post: 05-15-2015, 01:30 PM
  4. Where are my files saving?
    By ganga rapu in forum Windows 10
    Replies: 0
    Last Post: 05-15-2015, 11:42 AM
  5. How can I move files from Phone to SD card on my Nokia 625?
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 05-15-2015, 11:30 AM